Doug Howe
Doug Howe at Austin Ford Chrysler

Doug Howe | Page 2

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.8
106 Reviews
4.8

106 Reviews

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106 Reviews of Doug Howe

August 21, 2026

Dealership Rating
Employee Rating

Went in for service on my explorer basically dint fix any of my problems did a update but dint tell use or have it noted More

by tvieths
Service Price Transparency
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Recommend Dealer
No
Aug 26, 2026

Austin Ford Chrysler responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 21, 2026

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Employee Rating

It was a good experience. I was informed about my tires . May need new soon More

by nlchrist1027
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Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen

Aug 21, 2026

Austin Ford Chrysler responded

Thank you for the five-star rating. We’re glad our team kept you informed about your Ford Edge’s tires and stand ready to help with replacements when you need them.

August 19, 2026

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I had a service appointment at Austin Ford Chrysler dealership yesterday to have my 2023 Ford Expedition looked at, because a service required light kept showing up. Turned out that some critters had c More

by dianepersinger
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Angie Wagaman

Aug 19, 2026

Austin Ford Chrysler responded

Your story about Angie arranging a loaner with Steve’s help and getting your 2023 Ford Expedition repaired so quickly reflects our service department’s commitment to prompt solutions. Knowing that the quick repair and loaner arrangement met your needs means a lot to our service team.

Aug 19, 2026

dianepersinger responded

Thank you! 👏

August 12, 2026

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Employee Rating

They got both of my cars in right away together even though they said they might not be able to. Doug was great and came out when there was an issue and Angie at the front desk was great too! She talked More

by SMH
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Wagaman

Aug 12, 2026

Austin Ford Chrysler responded

We’re glad we could fit both of your vehicles in together for service. Our team is pleased Doug could step in when an issue arose and that Angie guided you through all your questions at the front desk. Hearing that they were both so helpful means a lot to us.

August 10, 2026

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Great service thank You. Your price is very good. You all have a good day. More

by LLDAD_40
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Recommend Dealer
Yes
Aug 10, 2026

Austin Ford Chrysler responded

Knowing you found our pricing fair and our service excellent is rewarding. Thank you for entrusting your Lincoln MKX to our service department.

August 08, 2026

Dealership Rating
Employee Rating

Had oil changed and recall fixer very good service and Angie was very professional and very friendly. Will definitely be coming back More

by Gramma Gayle
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angie Wagaman

Aug 08, 2026

Austin Ford Chrysler responded

Providing thorough oil changes and reliable recall repairs on your Grand Cherokee is at the core of how our service department operates. Knowing you found Angie professional and welcoming, and that you’ll definitely be back, means a great deal to our team.

August 07, 2026

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Great customer service Good people to deal with Quick turn around time with my vehicle More

by zwitt37
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz

Aug 07, 2026

Austin Ford Chrysler responded

Thank you for the kind words and the five-star rating! Our service department is glad we could provide a quick turnaround on your Jeep Wrangler Unlimited and ensure you felt well taken care of.

August 05, 2026

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Always great customer service. Highly recommend using this dealership for all of your vehicles needs. More

by knthoughtaling
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Recommend Dealer
Yes
Aug 05, 2026

Austin Ford Chrysler responded

Knowing you’ve found our customer service consistently great means a lot to our service team. We’re honored by your recommendation for all your vehicle needs. If your Ford F-250 ever needs attention, our service department is here to help.

August 04, 2026

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Daniel in service was the absolute best! Took a complicated insurance issue and handled it wonderfully for us! More

by DYLANHUSEY
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2026

Austin Ford Chrysler responded

Your feedback about Daniel resolving a complicated insurance issue during service on your Ford Explorer highlights his dedication to guiding you through every step. Knowing his effort made your visit easier means a lot to our service department.

July 31, 2026

Dealership Rating
Employee Rating

Duck does a great job! He made scheduling the appointment easy explain the recall process well. More

by Blueoval1102013
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe

Jul 31, 2026

Austin Ford Chrysler responded

Thank you for the five-star rating and for bringing your Ford F-150 to us. We’re glad scheduling your appointment was straightforward and that the recall process was clearly explained.

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