Dorit Figueroa | Page 15

I purchased a pre-owned 2020 Toyota Siena XLE Premium from Mercedes of Silver Springs. My salesperson Ashley Ellis and the entire team did an excellent job and provided excellent service. I was able to p from Mercedes of Silver Springs. My salesperson Ashley Ellis and the entire team did an excellent job and provided excellent service. I was able to purchase the vehicle and a warranty for an excellent price. Ashley was kind and courteous and answered all of my questions. The finance manager, Dorit Figueroa was great to work with and she gave me a great deal on a warranty without being pushy or trying to sell me anything I didn't need or didn't want. I was very comfortable working with her. The General Manager, Jim Elefantis stopped by and made sure that I was receiving excellent service. I'd like to commend Jim and his entire team for a job well done. I would definitely recommend friends and family to purchase a vehicle from Mercedes of Silver Spring. More

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I purchased a new GLC300 with Edward Moore and I am so happy with his service and the experience of shopping in Silver spring Mercedes. He was very attentive to my friend and I and answered all of our qu happy with his service and the experience of shopping in Silver spring Mercedes. He was very attentive to my friend and I and answered all of our questions and worked with us step by step. I had no idea which car I should purchase and Edward explained everything and made sure we were taken care of. His patience and knowledge did not go unnoticed. I am so happy to be in my new GLC300 so far ! Love shopping here and Ed’s service! More

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Mercedes-Benz of Silver Spring has been taking great care of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate my busy schedule and have even dropped my car off at work, always going the extra mile to show that they appreciate their customers. I am especially grateful for Adam Rew’s honesty and flexibility, as well as Jim Elefantis for his friendly patience, and Darrell Fenton for keeping me in the loop with repairs and timing. I highly recommend this dealership! More

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I had an exceptional purchasing experience with Khalil during extraordinary times for new vehicle manufacturing and procurement. Khalil helped me navigate and prioritize vehicle features most important fo during extraordinary times for new vehicle manufacturing and procurement. Khalil helped me navigate and prioritize vehicle features most important for my driving sensibilities and kept me informed of new vehicle progress from build through delivery. Ashley provided a great overview of significant advances in technology and features since my previous vehicle. Dorit helped ensure the signing process was quick and easy upon arrival. First class team service every step of the way! More

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Edward is great. Dealership is overall very friendly and laid back, unlike many other dealerships we’ve visited. Communication was very good from the first contact, v Dealership is overall very friendly and laid back, unlike many other dealerships we’ve visited. Communication was very good from the first contact, via calls, text, and email with helpful information. Checkout was easy and efficient. Our only downside was the preowned car we purchased was not detailed well. More

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Mr. Moore is an outstanding sales consultant. I could not have asked for better sales service and support. I will recommend him to anyone I know that is or becomes interested in buying a Mercedes. He w not have asked for better sales service and support. I will recommend him to anyone I know that is or becomes interested in buying a Mercedes. He was patient, helpful, personable, thorough, knowledgeable, and easy to work with. My sincere thanks and appreciation is extended to him. More

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Edward provided the most friendly and pleasant car-buying experience I’ve ever had. He took time to understand my needs and helped me find exactly what I needed. A rock star salesperson, supported by a rock experience I’ve ever had. He took time to understand my needs and helped me find exactly what I needed. A rock star salesperson, supported by a rock star team at a rock star company! Thanks you guys! Keep up the good work!! More

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Mr. Chevist Mitchell was outstanding and very knowledgeable. Mr. Mitchell gave me impeccable service. I am looking forward to doing business with Mr.Chevist Mitchell in the future. knowledgeable. Mr. Mitchell gave me impeccable service. I am looking forward to doing business with Mr.Chevist Mitchell in the future. More

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My experience was fantastic! Everyone really helped me from the beginning and made the car buying process easy. I would refer friends and family here for sure! Everyone really helped me from the beginning and made the car buying process easy. I would refer friends and family here for sure! More

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Ed is amazing. We live in the Philadelphia area and drive by at least a dozen Mercedes’ dealers to come to buy our cars from Ed! He knows the cars better than anyon We live in the Philadelphia area and drive by at least a dozen Mercedes’ dealers to come to buy our cars from Ed! He knows the cars better than anyone. We always refer our friends and family to him. It’s an excellent dealership! More

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