225 Reviews
Write a ReviewDealership Experience
12 yrs, 7 mos
Specialties & Trainings
BMW Product Genius
225 Reviews of Dirk Steffen
December 31, 2024
They were informative and worked with me to make the right purchase. Even though they were busy it was do quickly. right purchase. Even though they were busy it was do quickly. More
Other Employees Tagged: Ken Delk, Mike Niedzwiecki
December 21, 2024
GM Adam Moon and Genius Advisor Dirk Steffen were awesome. Both of them were engaging and informative. They made the sales and delivery process a smooth one. awesome. Both of them were engaging and informative. They made the sales and delivery process a smooth one. More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki, Nez Faraj
December 07, 2024
Very happy with BMW of Westlake. Great experience on every visit. Ken Delk, BMW Client Advisor, listened carefully. Respected my time. Sales conversation and process worked for me. Great experience on every visit. Ken Delk, BMW Client Advisor, listened carefully. Respected my time. Sales conversation and process worked for me. Ken took care of the details for me, as well. Very happy with the transaction and the car. I find the dealership and employees. responsive, reliable and trustworthy, Great assistance from BMW Product Genius, Mike Delczeg. He was patient, helped customize and explain features that were important to me. Definitely a valuable add. I also, had some follow up assistance with Dirk Steffen, who was also great. Plus, the service department is top notch. Each employee I've encountered has been professional, attentive and personable. Recommended. More
Other Employees Tagged: Ken Delk, Mike Niedzwiecki, Mike Delczeg
December 01, 2024
I think the quality of service BMW Wesley provides, thier attention to the customer needs are the greatest reasons why I do business with BMW Westlake. I find their knowledge of the products, as well as thei attention to the customer needs are the greatest reasons why I do business with BMW Westlake. I find their knowledge of the products, as well as their competitive pricing to be another reason why I do business with them. More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki
October 16, 2024
Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with Drew Shaw was a very pleasant individual to do business with More
Other Employees Tagged: Don Cepek, Robert Strecker, Adam Moon, Mike Niedzwiecki, Jared Jeschelnig, Ian Filo, Chris Czaplenski, Mike Delczeg, Andrew Shaw
September 18, 2024
Very customer friendly and accommodating. Service area is very efficient and communicates well with their customers. Recommend this BMW dealership Service area is very efficient and communicates well with their customers. Recommend this BMW dealership More
Other Employees Tagged: Cory McConville
June 14, 2024
The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car fantastic. Walk me through understanding all the buttons involved with the car More
Other Employees Tagged: John Caruso, Jerry Mancini, Don Cepek, Robert Strecker, Adam Moon, Jared Jeschelnig, Ryan Andexler
June 14, 2024
Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I Walk me through all the many buttons on the carThey to see how I More
Other Employees Tagged: John Caruso, Ken Delk, Jerry Mancini, Adam Moon, Mike Niedzwiecki, Jared Jeschelnig, Jimmy Laumer, Mike Delczeg, Michael Fadel
June 05, 2024
Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable the dealership answered every question I had and was very knowledgeable More
Other Employees Tagged: John Caruso, Adam Moon, Nez Faraj, Ryan Andexler