Dirk Steffen
Dirk Steffen at BMW of Westlake

Dirk Steffen

BMW Genius

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

5.0
222 Reviews
5.0

222 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

Specialties & Trainings

BMW Product Genius

222 Reviews of Dirk Steffen

December 01, 2024

Dealership Rating
Employee Rating

I think the quality of service BMW Wesley provides, thier attention to the customer needs are the greatest reasons why I do business with BMW Westlake. I find their knowledge of the products, as well as thei More

by Jmanco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Mike Niedzwiecki

October 31, 2024

Dealership Rating
Employee Rating

BMW of Westlake has a great sales department and service department very informative and nice people More

by ssorber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj

Nov 02, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

October 16, 2024

Dealership Rating
Employee Rating

Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with More

by SMITHPF120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

BMW of Westlake responded

Tthank you so much for the positive review!

September 18, 2024

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Employee Rating

Very customer friendly and accommodating. Service area is very efficient and communicates well with their customers. Recommend this BMW dealership More

by TNAVIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 21, 2024

BMW of Westlake responded

Thank you so much for the positive review!

June 14, 2024

Dealership Rating
Employee Rating

The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car More

by BOZZIBARTHOLOMEW
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2024

Dealership Rating
Employee Rating

Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2024

Dealership Rating
Employee Rating

Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable More

by OFFTHEWALLssoccer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 07, 2024

BMW of Westlake responded

Thank you so much for the positive review!

January 06, 2024

Dealership Rating
Employee Rating

The team at BMW of Westlake could not have done a better job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the per More

by Ethan Katoch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Mike Niedzwiecki , Travis Clark

Jan 08, 2024

BMW of Westlake responded

Thanks for the amazing review about the team!

January 01, 2024

Dealership Rating
Employee Rating

Kelly was efficient, courteous, and best of all, humorous! She made my extremely rushed car purchase run smoothly. She was great at explaining everything, and I'll definitely return to her when it's More

by ccb11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

BMW of Westlake responded

Thanks for the great review about Kelly!

November 02, 2023

Dealership Rating
Employee Rating

Bought our first BMW from Jerry Mancini and it was the easiest car buying experience we've ever had. Jerry was friendly, knowledgeable and did not pressure us at all. Mike handled the financing quickly More

by raesin226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki

Nov 02, 2023

BMW of Westlake responded

Thanks for the awesome review about the team!

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