222 Reviews
Write a ReviewDealership Experience
12 yrs, 6 mos
Specialties & Trainings
BMW Product Genius
222 Reviews of Dirk Steffen
December 01, 2024
I think the quality of service BMW Wesley provides, thier attention to the customer needs are the greatest reasons why I do business with BMW Westlake. I find their knowledge of the products, as well as thei attention to the customer needs are the greatest reasons why I do business with BMW Westlake. I find their knowledge of the products, as well as their competitive pricing to be another reason why I do business with them. More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki
October 16, 2024
Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with Drew Shaw was a very pleasant individual to do business with More
Other Employees Tagged: Don Cepek, Robert Strecker, Adam Moon, Mike Niedzwiecki, Jared Jeschelnig, Ian Filo, Chris Czaplenski, Mike Delczeg, Andrew Shaw
September 18, 2024
Very customer friendly and accommodating. Service area is very efficient and communicates well with their customers. Recommend this BMW dealership Service area is very efficient and communicates well with their customers. Recommend this BMW dealership More
Other Employees Tagged: Cory McConville
June 14, 2024
The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car fantastic. Walk me through understanding all the buttons involved with the car More
Other Employees Tagged: John Caruso, Jerry Mancini, Don Cepek, Robert Strecker, Adam Moon, Jared Jeschelnig, Ryan Andexler
June 14, 2024
Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I Walk me through all the many buttons on the carThey to see how I More
Other Employees Tagged: John Caruso, Ken Delk, Jerry Mancini, Adam Moon, Mike Niedzwiecki, Jared Jeschelnig, Jimmy Laumer, Mike Delczeg, Michael Fadel
June 05, 2024
Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable the dealership answered every question I had and was very knowledgeable More
Other Employees Tagged: John Caruso, Adam Moon, Nez Faraj, Ryan Andexler
January 06, 2024
The team at BMW of Westlake could not have done a better job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the per job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the perfect one. The finance department did an excellent job as well, very quick and did not attempt to tack on any additional fees or unnecessary packages as most dealerships do. Can’t recommend enough. More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki , Travis Clark
January 01, 2024
Kelly was efficient, courteous, and best of all, humorous! She made my extremely rushed car purchase run smoothly. She was great at explaining everything, and I'll definitely return to her when it's humorous! She made my extremely rushed car purchase run smoothly. She was great at explaining everything, and I'll definitely return to her when it's time to shop for a new vehicle! More
Other Employees Tagged: Brittaney Quick, Kelly Cavanagh, Ian Filo
November 02, 2023
Bought our first BMW from Jerry Mancini and it was the easiest car buying experience we've ever had. Jerry was friendly, knowledgeable and did not pressure us at all. Mike handled the financing quickly easiest car buying experience we've ever had. Jerry was friendly, knowledgeable and did not pressure us at all. Mike handled the financing quickly and had us in and out so fast. Dirk showed me all the features of the car and absolutely knew the car inside and out. I think I only remember a third of what he went over. This car has soooo many features! We love our new BMW! More
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki