Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 8

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

February 12, 2025

Dealership Rating
Employee Rating

They treat their customers like they are family! They take pride in their work and always treat me with respect. More

by lkmachar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 12, 2025

Dealership Rating
Employee Rating

Got a great deal on a nice car, and the staff was very friendly. Desmond was very helpful and friendly, and answered all of my questions. Would recommend! More

by jrossbaker93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

February 11, 2025

Dealership Rating
Employee Rating

Brianna was great. She got me checked in and out quickly when having my vehicle towed in. And while the news wasn't what I wanted to hear upon inspection, she was very More

by Larry M.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Larry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brianna and our team can assist you with in the future, please let us know.

February 06, 2025

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Employee Rating

I’ve always been treated very fairly. We have bought and had pleasant experience. Highly recommend More

by ERIN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Feb 07, 2025

Ken Ganley Ford Norton responded

Thank you, Erin, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

January 17, 2025

Dealership Rating
Employee Rating

Everything was well-organized, and they assisted me in purchasing my vehicle promptly. But I get check engine light after 3 days and I don’t know what is wrong. But thank you for the service. More

by Oseavenas2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, Tony Zuppe , Sean Pangburn

Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2025

Dealership Rating
Employee Rating

I had a great experience purchasing a new Ford E350SD for my business. Tom, Des, John and Craig went above and beyond providing quality service and got us the financing that made owning a new vehicle a reali More

by Warrior Beat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Tom, Desmond, John, and Craig and for taking the time to leave us this wonderful feedback!

January 11, 2025

Dealership Rating
Employee Rating

Sam made my first transaction since my husband’s death painless. He was able to get my payments down to an affordable amount. He was patient & very friendly. He was very easy to talk to. More

by Rockyd123!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian, Sean Pangburn

Jan 13, 2025

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 10, 2025

Dealership Rating
Employee Rating

The dealership was very clean. The staff was very courteous, and my car was clean when they finish serving servicing it I I love Ganley Ford More

by CNORVELLUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2025

Dealership Rating
Employee Rating

I cannot say enough great things about Desmond at Ganley, I've purchased 6-7 cars and trucks from him in the last 10 years (Business and Personal) He came in clutch when I needed 2 super duty's at the end of More

by btest729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Jan 09, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Desmond and truly appreciate your feedback.

December 30, 2024

Dealership Rating
Employee Rating

My experience at Ganley Ford was easy and pleasant! Sam was great and patient showing us the inventory. Also very thorough in showing all the features. More

by Shawn s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Sam Adrian

Jan 02, 2025

Ken Ganley Ford Norton responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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