Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton
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Desmond Norvell

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
315 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

24 yrs, 3 mos

Industry Experience

24 yrs, 3 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

315 Reviews

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315 Reviews of Desmond Norvell

April 19, 2025

Dealership Rating
Employee Rating

Desmond was very nice and helpful. He was very funny 2nd time having him as a salesman and both times was great experiences. Will always ask for Desmond when we come here. More

by Brendakm64
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 19, 2025

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I had the pleasure of working with Des while purchasing my new Ford F-150, and I couldn’t be more impressed with the experience! From start to finish, Des was knowledgeable, patient, and genuinely interest More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Kevin Kneebusch

Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

April 19, 2025

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Great visit to the dealer. We traded a '19 Mustang for a new 2025 F150. The entire process was smooth and easy, but most importantly transparent. No surprises for us during the More

by ThrowOneDeep
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Recommend Dealer
Yes
Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2025

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Everyone there made myy stay very comfortable. My transmission blew up on the way to the hospital . It was 1:30 when I was made aware of my situation . By dinner time I was driving out of the dea More

by james.salvaggio4
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 17, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 17, 2025

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Thank you Ganley Ford for a wonderful experience! !! Desmond and Sam are great salesman... Desmond set up our phones and Sam went over the new vehicle... Sam has the nicest eyes, just like a cat!!!! More

by jean
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Recommend Dealer
Yes
Apr 17, 2025

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 14, 2025

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Desmond And Ganley Ford did it again! !! I have been coming to this location for over 20 Years... Thank you so much for your fantastic service... My new Bronco is awesome!!! More

by pitfan919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Apr 14, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

April 12, 2025

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Sam and Des were A+++ Family oriented And they got me me the best possible!!!! Thank you Guys very much!!!! More

by nickie6.1.68
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 12, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 09, 2025

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Desmond is the best of the best once again. .. He is right on time for me and my wife! Thank you Desmond! More

by jshafferu10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Apr 10, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Apr 12, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Until the next time we meet, take care!

April 04, 2025

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Employee Rating

Desmond is the absolute best. Always ready to make things happen. Thank you Ganley! I will be back More

by mylow95
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

April 04, 2025

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Employee Rating

Excellent salesman - Desmond. Heck! Sold me two vehicles. I love my new Ford Bronco Sport More

by A.wills0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Sam Adrian

Apr 04, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

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