Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 17

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

January 23, 2023

Dealership Rating
Employee Rating

Desmond as always was a joy to work with. He never pressured me into anything and answered all my questions and was so patient! His humor helps too 😉 More

by Ronny Vorthong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Ken Ganley Ford Norton responded

Ronny, Thank you for taking the time to share your feedback with us. Desmond and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2023

Dealership Rating
Employee Rating

Amazing and great to work with. Always willing to help me out to find the one car that would fit for me. More

by adw4376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Jan 08, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

January 06, 2023

Dealership Rating
Employee Rating

I worked with Dez and have been for awhile to find the right car for me. It finally happened today. He is an amazing car salesman and always has a smile on his face. Highly recommend using him for a sales More

by adw4376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2023

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

January 04, 2023

Dealership Rating
Employee Rating

Ken Ganley is professional, friendly, and educational. Desmond was very understanding and motivating. He worked with me to find the vehicle I wanted and was within my budget. More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jan 04, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 09, 2022

Dealership Rating
Employee Rating

Best customer service around. Desmond is my go to salesman, always takes excellent care of me and my family. More

by Slashed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Nov 10, 2022

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. I'm glad to hear that Desmond and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 31, 2022

Dealership Rating
Employee Rating

The whole team worked hard to make my anxious day turn into a great experience! They were experts each in their part of the program pleasant and fun loving. I have always had a good experience at Ganley. More

by pmiller5858
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman, Tony Zuppe , Jennifer Fincham, Aaron Forsythe, Adam Magyarics, Sean Pangburn

Nov 01, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again!

October 11, 2022

Dealership Rating
Employee Rating

Had a great experience with buying out our lease. Made it an easy process for us; would highly recommend! More

by danielleg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Oct 11, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 11, 2022

Dealership Rating
Employee Rating

Had a great experience and they helped find the right vehicle for my son, we had a couple of bumps on the way but they were quickly resolved and didn’t hold up the sale. More

by bw2151
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Oct 11, 2022

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 02, 2022

Dealership Rating
Employee Rating

Great experience in finding the right vehicle for my son - we had a couple of hiccups during the purchase phase but they were quickly resolved, overall 10/10 More

by BKWOLF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2022

Dealership Rating
Employee Rating

ALWAYS HAVE A GREAT EXPERIENCE AT GANLEY FORD. I HIGHLY RECOMMEND THIS DEALERSHIP. REPEAT CUSTOMER More

by CDOUGLAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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