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Desmond Norvell

Overview Reviews (345) Inventory (193)

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Desmond Norvell

Desmond Norvell | Page 18

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Contact Me

5.0

345 Reviews

Overview Reviews (345) Inventory (193)

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

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345 Reviews of Desmond Norvell

September 09, 2022

Dealership Rating

Employee Rating

Easy as could be. No hassle. Franco is the best. Would buy from them again. No hassle. Franco is the best. Would buy from them again. More

by JP

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

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Sep 11, 2022 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 09, 2022

Dealership Rating

Employee Rating

Very professional would go back for my next car. Staff was very nice to work with Staff was very nice to work with More

by janloucks2017

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 11, 2022 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

September 04, 2022

Dealership Rating

Employee Rating

Victor Cucuz and the service team is fantastic! !! Very happy with my experience. Thank you for taking care of me. !! Very happy with my experience. Thank you for taking care of me. More

by Megabeth68

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 06, 2022 -

Ken Ganley Ford Norton responded

Sep 04, 2022 -

Megabeth68 responded

Sep 04, 2022 -

Megabeth68 responded

Sep 04, 2022 -

Megabeth68 responded

Sep 04, 2022 -

Megabeth68 responded

Sep 04, 2022 -

Megabeth68 responded

September 04, 2022

Dealership Rating

Employee Rating

Paul was very attentive to what my truck needed. He was a pleasure to work with. He was a pleasure to work with. More

by raisingarz

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 05, 2022 -

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

Sep 06, 2022 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2022

Dealership Rating

Employee Rating

Thank you Dez and Franco! Great job guys! We will be back again! See you then. Great job guys! We will be back again! See you then. More

by buchanand923

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Aug 30, 2022 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 21, 2022

Dealership Rating

Employee Rating

Salesman was great everybody was great I love the car and I will always continue to come back to Ken gamley for it thank you for your great Darius I will always continue to come back to Ken gamley for it thank you for your great Darius More

by TAMMIREDDICK

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Craig Douglas, Matt Palffy

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Aug 22, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Aug 24, 2022 -

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2022

Dealership Rating

Employee Rating

Quick easy trouble free very friendly and willing to help very nice group that got me on my way truble free very nice group that got me on my way truble free More

by Tminich

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

Report | Print

Aug 17, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance!

August 04, 2022

Dealership Rating

Employee Rating

We love our 2022 Ford Explorer. Desmond Norvell went above and beyond to make it all happen. Desmond Norvell went above and beyond to make it all happen. More

by ramjr1955@aol.com

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Taylor-Mitchell

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Aug 06, 2022 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 27, 2022

Dealership Rating

Employee Rating

We purchased a 2022 Bronco Sport from Ken Ganley Ford Norton. The entire process was quick and easy. Very highly recommend this dealership. The sales team is very friendly and helpful with answering any Norton. The entire process was quick and easy. Very highly recommend this dealership. The sales team is very friendly and helpful with answering any questions we had throughout the process. Desmond, Franco, John, Matt, and Craig were great. Appreciate all the help! More

by kfacenbaker

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman, Matt Palffy

Report | Print

Jul 28, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Bronco! We look forward to seeing you again!

Jul 29, 2022 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thanks again for the recommendation, and have an amazing day!

July 24, 2022

Dealership Rating

Employee Rating

Called several times with messages that never got delivered. Brand new truck had a dirty hand print on handle. delivered. Brand new truck had a dirty hand print on handle. More

by Aheyouthere

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Report | Print

Jul 26, 2022 -

Ken Ganley Ford Norton responded

We're sorry that you didn't have a completely satisfying experience. Our customer relations manager reached out to you and left you. Voicemail. We'd love the opportunity to discuss your experience and resolve any issues. Please call 330-745-9081 and ask for Jody OR email your name and the best way to contact you to JWheatley@GanleyAuto.com thanks!

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