Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 11

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

February 21, 2024

Dealership Rating
Employee Rating

This was the smoothest car deal I’ve ever experienced. Gavin cleared up warranty information that I was wrong on and I was able to test drive the car the next day. He was very professional, friendly, and More

by ckopache
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Gavin Barnes

Feb 21, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Gavin delivered such a great experience!

January 26, 2024

Dealership Rating
Employee Rating

The Best car buying experience I have ever had truly quick and convenient. Will be going to Des for years to come More

by Your mama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2024

Dealership Rating
Employee Rating

Great salesman and it really great with his client! I will always come to him for anything car related! Go see Desmond! More

by Breanna B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Ken Ganley Ford Norton responded

Hello Breanna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2024

Dealership Rating
Employee Rating

Overall good experience. Deal on the car was good. Trade-in value for old vehicle wasn't great; we probably could have sold it ourselves for more. Des was a highlight of the More

by Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Franco Casalinova

Jan 19, 2024

Ken Ganley Ford Norton responded

Hello Adrian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

Dealership Rating
Employee Rating

Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More

by topstorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

January 17, 2024

Dealership Rating
Employee Rating

Everyone that works there is very skilled at their job. They do a great job of making you feel welcome and meeting your needs! More

by Hmkirchenbauer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 03, 2024

Dealership Rating
Employee Rating

Fez and the team lead were accommodating, respectful, attentive and flexible to work around my availability. Finance work was well prepared, and efficient too. More

by Timothy.pace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Jan 03, 2024

Ken Ganley Ford Norton responded

Timothy, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 02, 2024

Dealership Rating
Employee Rating

Desmond and the entire Ken Ganley team were an absolute pleasure to work with. I would absolutely do business with them again in the future!! More

by micahschumacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Jan 02, 2024

Ken Ganley Ford Norton responded

Micah, Thank you for sharing your experience with us! We're happy to hear it went well working with Desmond, and truly appreciate your feedback!

December 28, 2023

Dealership Rating
Employee Rating

Dezmon took car of me as always. He listened and found a car for us More

by Rick Fox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Ken Ganley Ford Norton responded

Thanks, Rick, for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Desmond was able to assist you with your new purchase and that you had such a positive experience. We look forward to working with you again!

December 28, 2023

Dealership Rating
Employee Rating

Desi was awesome! Been buying new cars for a long time. Best sales person I've ever had! More

by believeb4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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