HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.
Read moreDealership Experience
23 yrs, 11 mos
Industry Experience
23 yrs, 11 mos
Specialties & Trainings
New or Used
RETAIL/LEASE
265 Reviews
Write a Review265 Reviews of Desmond Norvell
December 07, 2024
Scott and the guys were all super helpful, very respectful, and most importantly not pushy to get a sale. They were very receptive and happy to answer any and all my questions. I would highly rec respectful, and most importantly not pushy to get a sale. They were very receptive and happy to answer any and all my questions. I would highly recommend Ganly Ford to anyway looking for a new vehicle. Thanks and keep up the great work all! More
Other Employees Tagged: Craig Douglas, Scott Bomgardner
November 23, 2024
Buying from Sam was a pleasurable experience. He made himself available for questions but did not put undue pressure. I will come back. He made himself available for questions but did not put undue pressure. I will come back. More
Other Employees Tagged: Sam Adrian
November 19, 2024
Purchased a truck from out of State. Sam and Desmond were great - everyone worked to make it an extremely smooth process with minimal stress, including pickup from the airport. Very hone Sam and Desmond were great - everyone worked to make it an extremely smooth process with minimal stress, including pickup from the airport. Very honest and straightforward. Would buy here again. More
Other Employees Tagged: Craig Douglas, Sam Adrian
November 10, 2024
Very friendly and willing to work with us, expediently got the car ready and we got to drive it off the lot. Good group of people :) got the car ready and we got to drive it off the lot. Good group of people :) More
Other Employees Tagged: Craig Douglas, John Chapman
November 02, 2024
Had a great experience with this dealership, Desmond was the best to work with! His hard work and determination for me definitely didn’t go unnoticed, he made sure I walked away with a car I absolutely lo the best to work with! His hard work and determination for me definitely didn’t go unnoticed, he made sure I walked away with a car I absolutely loved. Would recommend everyone to this dealer and to see Desmond for any car needs! More
October 25, 2024
I can't say enough great things about my car buying experience at Ken Ganley Ford of Norton! My salesman Desmond Norvell was knowledgeable and extremely helpful! He made us feel like family! I highly r experience at Ken Ganley Ford of Norton! My salesman Desmond Norvell was knowledgeable and extremely helpful! He made us feel like family! I highly recommend Desmond Novell and the entire dealership staff for a wonderful customer experience! More
Other Employees Tagged: Craig Douglas, John Chapman
October 05, 2024
This was my second time purchasing a vehicle from this dealership.each time I was pleased. My salesperson was a delight. dealership.each time I was pleased. My salesperson was a delight. More
Other Employees Tagged: Craig Douglas
August 31, 2024
Jack was wonderful to work with- did not feel any pressure, yet received all the information we needed to make our decision easier! Every concern was addressed, and taken care of- no further discussi pressure, yet received all the information we needed to make our decision easier! Every concern was addressed, and taken care of- no further discussions needed. Everyone at Ken Ganley was polite and helpful- looking forward to recommending them to family and friends! And we will be heading back when it's time to upgrade our other vehicle! More
Other Employees Tagged: Craig Douglas, Kevin Kneebusch, Matt Palffy, Jack Leonhard
August 25, 2024
Great service that works for the customer far beyond their exspentation. Fair and honest opinions their exspentation. Fair and honest opinions More
Other Employees Tagged: Craig Douglas, Kevin Kneebusch, Gavin Barnes
August 17, 2024
Very friendly and helpful staff and clean store. We were given a couple of empty boxes to help transfer our stuff from our trade over to our new truck. A staff also went above and beyond to transfer We were given a couple of empty boxes to help transfer our stuff from our trade over to our new truck. A staff also went above and beyond to transfer our RV hitch from our trade over to our new truck! More
Other Employees Tagged: Jack Leonhard , Service manager