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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton
Refer Me

Desmond Norvell

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
304 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

24 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

304 Reviews

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304 Reviews of Desmond Norvell

March 28, 2025

Dealership Rating
Employee Rating

Desmond thank you for everything, you are the best of the best!!! I love my New Ford F-150 4x4… My wife and I love you working with you and Ganley Ford. Thank you!!! More

by Mr. Howe US.Army
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Scott Spath, Matt Palffy, Ashley Neely, Brianna Worthington

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Mar 28, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 27, 2025

Dealership Rating
Employee Rating

Fantastic experience. I felt special the moment I walk into the dealership. I'm telling all my friends Des is the MAN. More

by byesea53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 27, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

March 25, 2025

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Employee Rating

It was a really great experience. They were really friendly and the process was smooth and easy! More

by Kay Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

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Mar 26, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 29, 2025

Ken Ganley Ford Norton responded

Hi Kay, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2025

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Employee Rating

Desmond made the purchasing experience quick and easy. Ganley Ford Norton is the Best Place to Purchase and get your vehicle serviced. More

by hanjoma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe, John Kirchenbauer, Fulton Benya, Scott Spath, Adam Magyarics, Sean Pangburn, Ashley Neely, Brianna Worthington

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Mar 26, 2025

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Desmond! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 22, 2025

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Employee Rating

I worked with Desmond and it was a stress free experience, I was treated with respect and enjoyed my visit More

by tincups18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 25, 2025

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Desmond and our team appreciate your business and hope to see you again soon!

March 21, 2025

Dealership Rating
Employee Rating

Samuel did a really good job at getting us the price we wanted. Very friendly. Would highly recommend him. More

by Dkunkle2423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

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Mar 25, 2025

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Samuel and our team were able to assist you and that you had such a positive experience.

March 21, 2025

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Employee Rating

Samuel Adrian helped me out! He was amazing and extremely helpful! Thank you Sam! I really appreciate it. Also thank you to everyone else who gave really good advice! I appreciat More

by Kelsey Marie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian, Matt Palffy

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Mar 25, 2025

Ken Ganley Ford Norton responded

Kelsey, Thank you for your very kind review. Samuel and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

March 20, 2025

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Employee Rating

Desmond is a great guy! He goes above and beyond to help his people... He has a great smile all the time!!! Thank you Des More

by Karengipson190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman, John Kirchenbauer, Scott Spath, Ashley Neely, Brianna Worthington

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Mar 21, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 23, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

Dealership Rating
Employee Rating

Absolutely amazing job! So thankful for the time he took getting us the best deal! More

by kcmcgraw1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 15, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

March 14, 2025

Dealership Rating
Employee Rating

Desmond was great…. Thank you for your help… We will be back for sure. We will send our friends and family to Ganley! More

by Chris62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

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Mar 15, 2025

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, and that Desmond and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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