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Derek Pound
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108 Reviews
Dealership Experience
13 yrs, 9 mos
108 Reviews
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108 Reviews of Derek Pound
Verified Customer
August 28, 2024
They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! Every time I have a problem with my lease or a question, I get help right away! More
by laura.mariomartins
Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Deivid Mauricio, Stephanie Trevisone, John Mancini, Frank DiCostanzo, Eric Sanders, Frank DaSilva
August 08, 2024
Paul Lazzaro is an outstanding salesman. He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie Trevisone was incredibly detailed in her customer service plans and was eager to create a specific program to fit my needs. She was wonderful to work with! The dealership's GM Derek Pound jumped in and lent his expertise and knowledge that really assisted in helping me find the exact car and offer that was perfect for my purchase. Colonial VW of Medford will be the only place I go to for any of my family's car needs! More
by D. Oates
Other Employees Tagged: Paul Lazzaro, Stephanie Trevisone
May 31, 2024
This is the 2nd VW I have bought from Colonial and Keven, has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. I would not go to any other VW dealership to buy. And their service department is also top notch More
by gmahoney11
Other Employees Tagged: Jason Giacoppo, John Mancini, Keven Umana
May 29, 2024
Great experience, made the normally stressful car purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle More
by n.cucchiello
Other Employees Tagged: Dave Jarvis
April 30, 2024
The service department was amazing to work with, Frank has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed, they do go above and beyond. More
by rarodriguez
Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Deivid Mauricio, Stephanie Trevisone, John Mancini, Frank DiCostanzo, Eric Sanders, Frank DaSilva
April 06, 2024
Appointment went well and received call to let me know what was being done on Vechicle. And let me know work was completed. what was being done on Vechicle. And let me know work was completed. More
by ALEX.PEREZ981
Other Employees Tagged: Stephanie Trevisone, Steven Tkaczyk, John Mancini, Frank DiCostanzo
March 09, 2024
Very courteous and very professional and very high quality level of technical and customer service quality level of technical and customer service More
by daichelmann
Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Deivid Mauricio, Stephanie Trevisone, John Mancini, Frank DiCostanzo, Eric Sanders, Frank DaSilva , Michael Siraco
March 08, 2024
It was a very good experience. . Everyone was very pleasant and easy to work with and made the experience very pleasant. . Everyone was very pleasant and easy to work with and made the experience very pleasant. More
by John M
Other Employees Tagged: Paul Lazzaro, Stephanie Trevisone
February 09, 2024
I have been a customer for easily 15 years and have always had a good experience, Service staff attentive and professional. If looking for someone with encyclopedic VW knowledge Greg Cohen is the one t always had a good experience, Service staff attentive and professional. If looking for someone with encyclopedic VW knowledge Greg Cohen is the one to seek out; Great salesman. More
by matteastie
Other Employees Tagged: Greg Cohen, Stephanie Trevisone
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