David Jarvis was my salesman and he was wicked helpful in
my first time buying a new car! He found a CPO car that would 100% fit me and loved it. He made the process extremely smooth and was super nice!
my first time buying a new car! He found a CPO car that would 100% fit me and loved it. He made the process extremely smooth and was super nice!
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by njleboeuf
Verified Customer
Verified Customer
The most unpleasant car buying experience on the planet.
These people are a total disgrace to the Volkswagon platform , A total waste of time and money. DO NOT waste your time.
These people are a total disgrace to the Volkswagon platform , A total waste of time and money. DO NOT waste your time.
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by hebrewmom1
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2026 -
Colonial Volkswagen of Medford responded
Thank you for sharing your feedback. I’m truly sorry to hear that your experience with us was so disappointing. This is not the experience we want for any of our customers, and I take your concerns seriously.
I would appreciate the opportunity to speak with you personally, understand what happened, and see how we can address your concerns. Please contact me at the dealership and ask for me directly.
Ray Pedersolli
General Manager
Colonial Volkswagen of Medford
I’ve had an excellent experience with Colonial Volkswagen
of Medford! Ray was a huge help throughout the process of purchasing my Tiguan and went above and beyond to make everything smooth and stress-free. T
of Medford! Ray was a huge help throughout the process of purchasing my Tiguan and went above and beyond to make everything smooth and stress-free. The salesperson and finance manager were also great to work with, making the entire buying experience straightforward and enjoyable. The whole team was professional, knowledgeable, and welcoming. I continue to bring my Tiguan here for service because of the great experience I had and the trust I have in the dealership. I highly recommend Colonial Volkswagen of Medford to anyone looking to buy a car or for reliable service. Great team all around!
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by Adam
Oct 10, 2026 -
Colonial Volkswagen of Medford responded
Hearing that Ray went above and beyond to make your Tiguan purchase smooth and stress-free means a lot to our team. We’re pleased our sales and finance teams made the process straightforward and welcoming for you. Knowing you continue to trust us with your Tiguan’s service and recommend our dealership is incredibly rewarding.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
Great experience leasing my new car with David!
He and everyone I dealt with were friendly, professional, and incredibly helpful throughout the process. Everything was smooth, easy, and stress-free
He and everyone I dealt with were friendly, professional, and incredibly helpful throughout the process. Everything was smooth, easy, and stress-free — probably the best car-buying experience I’ve ever had. Highly recommend David and team at Colonial VW!
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by MB
Verified Customer
Verified Customer
Sep 25, 2026 -
Colonial Volkswagen of Medford responded
Your praise of Dave and our service team’s professionalism and helpfulness reflects the high standards we uphold. Knowing that the service on your Volkswagen Tiguan went smoothly and without stress is truly rewarding. Thank you for recommending Dave and our service department.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
There’s a good atmosphere, people are helpful, my needs
were listened to and I was given proper advice based on them.
were listened to and I was given proper advice based on them.
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by ndiaye.ism
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Colonial Volkswagen of Medford responded
We’re glad the service on your Volkswagen Tiguan felt welcoming and that our team listened to your needs. Hearing that our advice matched your needs means a lot to Dave and our service team.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
The service department literally saved me $4000 over my
regular dealership when they caught that my faulty turbocharger had one more year of warranty under California emissions law. Never went back to the
regular dealership when they caught that my faulty turbocharger had one more year of warranty under California emissions law. Never went back to the old place!
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by JMARAMATI
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Colonial Volkswagen of Medford responded
We’re glad our service team identified the extra year’s coverage under California emissions law for your Volkswagen’s turbocharger and secured that $4,000 saving. We’ll share your feedback with John in service. Thanks for choosing us.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
David was very helpful!
Made the car buying experience stress free and made sure I was comfortable with the car before driving it off the lot! Can’t say enough great things
Made the car buying experience stress free and made sure I was comfortable with the car before driving it off the lot! Can’t say enough great things about the staff.
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by gorman1191
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
Colonial Volkswagen of Medford responded
We’re glad our team made your car buying experience stress free and comfortable before you drove off. Thanks for sharing your positive impressions of our staff. We look forward to assisting you again.
Frank Dicostanzo
Service Manager
Frankd@vwmedford.com
Professional, courteous and true to their word.
Everything and everybody was straight forward easy going.
Everything and everybody was straight forward easy going.
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by DWPOITRAS
Verified Customer
Verified Customer
Feb 07, 2025 -
Colonial Volkswagen of Medford responded
Thank you so much for choosing Colonial Volkswagen of Medford! Please let us know if we can be of any more assistance.
Easy experience.
Straightforward. Kept things simple and to the point. Wasn’t forced into anything
Straightforward. Kept things simple and to the point. Wasn’t forced into anything
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by CLILLICRAF
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Trevisone
Jan 16, 2025 -
Colonial Volkswagen of Medford responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
I found David very easy to negotiate with.
The car I wanted wasn’t in stock, but they found one in exactly my color preference.
The car I wanted wasn’t in stock, but they found one in exactly my color preference.
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by carterruby
Jan 02, 2025 -
Colonial Volkswagen of Medford responded
It's great to hear that David was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford!
Jan 02, 2025 -
carterruby responded
I wanted to also express my appreciation for Keven’s help. He was quick to follow up with me and spent ALOT of time showing me the car’s features and answering my questions. He also assured me that I could stop by to see him anytime I had questions. Given all the electronics that are new to me, I really appreciate this. Thanks Keven!