John Mancini
John Mancini at Colonial Volkswagen of Medford

John Mancini

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

4.9
300 Reviews
4.9

300 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

26 yrs, 6 mos

Languages Spoken

English English

300 Reviews of John Mancini

September 25, 2026

Dealership Rating
Employee Rating

Great experience leasing my new car with David! He and everyone I dealt with were friendly, professional, and incredibly helpful throughout the process. Everything was smooth, easy, and stress-free More

by MB
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Jarvis

Sep 25, 2026

Colonial Volkswagen of Medford responded

Your praise of Dave and our service team’s professionalism and helpfulness reflects the high standards we uphold. Knowing that the service on your Volkswagen Tiguan went smoothly and without stress is truly rewarding. Thank you for recommending Dave and our service department. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 18, 2026

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Employee Rating

A very professional dealership and group. A place to go that I have never had a problem or negative experience with. There’s a new management team of Kevin and Ray. They make everything very More

by Steven A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2026

Colonial Volkswagen of Medford responded

Your note about our transparent and straightforward approach is truly encouraging. Hearing that the purchase of your Volkswagen Jetta was simple and clear means a great deal to our team. Ray and Paul appreciate your trust and are here whenever you need anything. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 07, 2026

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Employee Rating

Greg Cohen was wonderful. He made everything so easy and the process so smooth. Thank you! More

by lilbrwneyez831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Josh Jeffres

Aug 09, 2026

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 22, 2026

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Employee Rating

Convenient, personable, honest, informative, appreciative and absolutely worthy of your consideration. They have a great selection of stock to view. Finance options are plentiful and reasonable with none of More

by James McCray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

Colonial Volkswagen of Medford responded

We appreciate your kind words about our straightforward finance options, diverse Volkswagen selection, and honest service culture. It’s great to know our service writers and technicians provided informative, transparent care for your ID.4. We’re grateful you chose us and look forward to assisting you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 10, 2026

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Employee Rating

The service department literally saved me $4000 over my regular dealership when they caught that my faulty turbocharger had one more year of warranty under California emissions law. Never went back to the More

by JMARAMATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Jarvis

Jul 10, 2026

Colonial Volkswagen of Medford responded

We’re glad our service team identified the extra year’s coverage under California emissions law for your Volkswagen’s turbocharger and secured that $4,000 saving. We’ll share your feedback with John in service. Thanks for choosing us. Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 05, 2026

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Employee Rating

Colonial VW of Medford is by far the best dealership around. Paul Lazzaro is fantastic. I have bought many cars here and will continue to do so in the future. More

by KROOSVW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Goodman, Paul Lazzaro

Jul 05, 2026

Colonial Volkswagen of Medford responded

It’s wonderful to hear you’ve had such positive experiences with us, and congratulations on your new Volkswagen Tiguan. We’re happy Paul could provide outstanding support through each purchase. Thanks for your continued loyalty and we look forward to assisting you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

June 07, 2026

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I appreciated Kasey's willingness to negotiate and I did not feel pressured to buy a car. Staff were always courteous and polite, and got things done quickly. I do feel that I was up charged for a 7 year ol More

by traff2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kasey Wilson

Jun 11, 2026

Colonial Volkswagen of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Frank Dicostanzo Service Manager Frankd@vwmedford.com

June 03, 2026

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Employee Rating

It is unfortunate that I bought my car in October have not been able to use the carnet app and had brought my car in multiple times with no success also brought my car for the wheel entire warranty and un More

by LILLYFERNANDEZ011
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2026

Colonial Volkswagen of Medford responded

Thank you, Lilly, for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 23, 2026

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Employee Rating

Couldn't have had a better experience at Colonial. Greg, and John were great! We all got what we wanted in the end happily. More

by boyo1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen , Damaris Izard

May 23, 2026

Colonial Volkswagen of Medford responded

It’s fantastic to hear Greg and John made the purchasing process smooth and enjoyable. Thank you for choosing us for your Ford F-150 purchase. We look forward to helping you again down the road. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 01, 2026

Dealership Rating
Employee Rating

David was very helpful! Made the car buying experience stress free and made sure I was comfortable with the car before driving it off the lot! Can’t say enough great things More

by gorman1191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Jarvis

May 01, 2026

Colonial Volkswagen of Medford responded

We’re glad our team made your car buying experience stress free and comfortable before you drove off. Thanks for sharing your positive impressions of our staff. We look forward to assisting you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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