Denise Pendergrass-Esparza | Page 4

They were kind, knowledgeable, and helpful! They got me in the same day to fix my a.c. And they even fixed a recall I didn’t know I had. I waited a few hours but they had a shuttle if I wanted They got me in the same day to fix my a.c. And they even fixed a recall I didn’t know I had. I waited a few hours but they had a shuttle if I wanted and snacks and coffee and a relaxing place while you wait. Best experience I’ve ever had with a dealership! I would highly recommend them to anyone. I know where I’m getting my new car one day ❤️ More

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Used the express service for b1 maintenance, Dennis helped me and explained what needs to be done to my car and was honest that there was a 3 hour wait. My car was done as promised. helped me and explained what needs to be done to my car and was honest that there was a 3 hour wait. My car was done as promised. More

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I prefer to see Joe Esparza because he is thorough and gives advice as to the services you need. If you cannot afford the full impact, he advises which services are most urgent. The reputation he has bui gives advice as to the services you need. If you cannot afford the full impact, he advises which services are most urgent. The reputation he has built over the 20 years I’ve dealt with is impeccable. Gunn Honda should be proud of having him on their staff, he is as good as the dealership itself. Kudos to both Gunn Honda and Joe Esparza. More

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I am very pleased for the customer service care. When i called, the person was not helpful and put me on hold. I decided to go to the dealership and i am glad i met mr. Joe esparza. Mr. Esparza i When i called, the person was not helpful and put me on hold. I decided to go to the dealership and i am glad i met mr. Joe esparza. Mr. Esparza is the kind of individual that you need in that deparment He was able to take the time and explain my options. He was not rude and he did not put me on hold without answering my questions. I wish i could give you the representative name, but i decided stop the call and visit your service car care department. Thank you mr joe esparza. You are great for customers. More

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Very efficient and staff is very welcoming. There time estimate was accurate and kept me updated all the time. There time estimate was accurate and kept me updated all the time. More

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Service was professional...ready when promised...to the point...information on vehicle I just purchase...from maintenance done on it... point...information on vehicle I just purchase...from maintenance done on it... More

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Fast and efficient service, clear communication. No appointment necessary. Was able to wait (good WiFi and desk to work from) appointment necessary. Was able to wait (good WiFi and desk to work from) More

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Dealership always prompt courteous and professional. We have been with Gunn Honda for 20 years. have been with Gunn Honda for 20 years. More

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Service for my car is always a breeze with Gunn. They’re knowledgeable to what they’re doing and work quickly to resolve or attend to the services needed. knowledgeable to what they’re doing and work quickly to resolve or attend to the services needed. More

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Friendly, courtesy, professional staffs. The service was extremely slow. Waiting is so frustrating. Please improve which makes everyone life a more pleasant. Anyhow everyone else is outstanding. Keep up the extremely slow. Waiting is so frustrating. Please improve which makes everyone life a more pleasant. Anyhow everyone else is outstanding. Keep up the marvelous jobs More

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