Denise Pendergrass-Esparza | Page 10
Service Manager
Gunn Honda
14610 W Interstate 10
San Antonio, TX 78249
114 Reviews
Write a ReviewDealership Experience
14 yrs
Industry Experience
17 yrs, 4 mos
114 Reviews of Denise Pendergrass-Esparza
March 11, 2017
Service was great. Denise is always so helpful! Great service fast and courteous. I never have to worry about anything. My car is ready when they say it will be and I trust the technicians Great service fast and courteous. I never have to worry about anything. My car is ready when they say it will be and I trust the technicians More
February 12, 2017
Great Service The Right Persons to provide Great Service, Good Prises Beautiful Place and atmospher at the waiting area with amaneties, I appreciate all your hard w The Right Persons to provide Great Service, Good Prises Beautiful Place and atmospher at the waiting area with amaneties, I appreciate all your hard work and soport to all the persons how makes this possible. More
February 11, 2017
Very competent service. Denise was very professional in the way she expressed herself and in her explanations of work to be done. She advised me on recommended work and the r Denise was very professional in the way she expressed herself and in her explanations of work to be done. She advised me on recommended work and the reasons it should be done. More
October 31, 2016
Quick, efficient and easy! I scheduled and appointment for my car to be inspected for registration renewal. Denise greeted me when I arrived. She asked me if they had recently I scheduled and appointment for my car to be inspected for registration renewal. Denise greeted me when I arrived. She asked me if they had recently updated the car's software for the transmission. I wasn't sure, so she included that on the service request. My car was taken back immediately and I retired to the waiting room where I enjoyed a cup of coffee and a donut. Within 30 minutes Denise called my phone to say the car was ready. The check out took only a moment and I was back on the road. Gunn Honda Service is awesome! More
October 12, 2016
Warranty Repair I received notice from Honda that my 2016 CR-V needed a software update. I called Gunn Honda and set up an appointment time which was convenient for I received notice from Honda that my 2016 CR-V needed a software update. I called Gunn Honda and set up an appointment time which was convenient for me. I asked for an estimate of how long the update require and was told about 90 minutes. I arrived a few minutes early and the Red Team took my car right in and I got it back, repaired, about 35 minutes later. Absolutely love the Gunn team and will remain a customer forever. More
September 25, 2016
Service review Very good! My car was making a lot of noise and I was afraid to drive it. Denice and her team were very helpful. Thank you! Very good! My car was making a lot of noise and I was afraid to drive it. Denice and her team were very helpful. Thank you! More
Other Employees Tagged: Peter deNeergaard
September 20, 2016
Great customer service From purchase, to service, to parts, our experience at Gunn has been great. They are courteous, knowledgeable, and professional. My most recent servic From purchase, to service, to parts, our experience at Gunn has been great. They are courteous, knowledgeable, and professional. My most recent service experience exceeded my expectations. Thank you, Denise and Brad! More
Other Employees Tagged: Freeman Sparks , Brad
June 19, 2016
Great service We drive farther to get our minivan serviced at Gunn Honda. They are honest and do what they say when they say they Wil! I trust them with my vehicl We drive farther to get our minivan serviced at Gunn Honda. They are honest and do what they say when they say they Wil! I trust them with my vehicles! More
May 25, 2016
2004 CRV service Cannot say enough how helpful Denise was in not only reassuring me that this CRV I had just purchased for my daughter was in great shape, but also in Cannot say enough how helpful Denise was in not only reassuring me that this CRV I had just purchased for my daughter was in great shape, but also in allowing me to see the prior service history that Gunn did for the prior owner. The care and maintenance by the prior owner was an important factor in my decision to buy it. More
May 11, 2016
Service as Expected My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pre My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pressure on me as I have experienced with other dealers in the past. As expected, your team did what was needed in a relatively timely manner and I will be back if and when needed. My contact was Ed V. More
Other Employees Tagged: Rosa Rodriguez, Randy Randolph, Phillip Kotrola, Parish Malone, Manny Morin, Donny Penn, Joe Toepfer, Monica Valague , Garland Berry, Mikel Chavez, Dennis Hayes, Sandy Lewis, Jorge Morales, Forrest Smith, Michael Vrba, Russell Zemis

