Denise Pendergrass-Esparza | Page 9

Honda Pilot Good timely suggestions and service. I was also given information on a broken tail light issue which I had asked for in terms of repair. Good timely suggestions and service. I was also given information on a broken tail light issue which I had asked for in terms of repair. More

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Did the work in half the original time quoted. Did the work in half the time original quoted.Very friendly and very fast. Excellent service. I would recommend them to everyone. Thank you for the ex Did the work in half the time original quoted.Very friendly and very fast. Excellent service. I would recommend them to everyone. Thank you for the excellent service. More

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Service Department Quick quality service. I would give 5 stars but I never get coupons for Service discounts after completing these surveys. Am told if I complete the su Quick quality service. I would give 5 stars but I never get coupons for Service discounts after completing these surveys. Am told if I complete the surveys I will receive. More

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Awesome! Quick and dependable Gunn Honda is great in every aspect. Such great personnel from beginning with Mike Lent to all the folks in service department. That's why I have been Gunn Honda is great in every aspect. Such great personnel from beginning with Mike Lent to all the folks in service department. That's why I have been with Gunn for over 15 years. Truly believe in customer service and Gunn has it all. I have purchased over 8 vehicles (new) from Gunn and will always go back. Thanks Gunn! More

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Disappointing I love Honda. Could've have gone somewhere else. Was not asked or told how to use features in my new car or was not told what features my 2016 accord I love Honda. Could've have gone somewhere else. Was not asked or told how to use features in my new car or was not told what features my 2016 accord had. Went to turn in papers and receptionist was on her cell before she noticed me and still didn't ask if I need so something. There was a board with about 6 questions and my answer was no to all. I asked her what then. She said I don't know, maybe you should talk to the manager. My only good experience was with Mr. DECENA from the business office and Denise from service dept. She was courteous, helpful and took care of me right away. More

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Great service I took my Honda Odyssey for service as the engine light was on. Denise was really helpful in taking in my vehicle even though I just walked in. Along I took my Honda Odyssey for service as the engine light was on. Denise was really helpful in taking in my vehicle even though I just walked in. Along with the engine misfire the team found some issues with piston rings which was take care via warranty extension at no cost. I was provided loaner car for the duration of service. In all great experience. More

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TERRIBLE SERVICE DEPT DO NOT TRUST THESE CON ARTISTS! 0 stars! They overcharged my AC and ruined my whole system. Their "discounted" price to fix their mistake was $1800. O DO NOT TRUST THESE CON ARTISTS! 0 stars! They overcharged my AC and ruined my whole system. Their "discounted" price to fix their mistake was $1800. On a separate issue, they quoted me the wrong price over the phone and then the actual charge was $900 more expensive than what they quoted. I am so unhappy with this place and will NEVER return. More

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Got the B1 maintenance done at Gunn. Got the B1 maintenance done at Gunn Honda. Very pleased with the work; I will certainly return to this dealership for future maintenance work again. Got the B1 maintenance done at Gunn Honda. Very pleased with the work; I will certainly return to this dealership for future maintenance work again. More

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Safety Recall Great service. Went due to a safety recall and found out I had a paint warranty but since the vehicle had a recon title it was no longer valid which w Great service. Went due to a safety recall and found out I had a paint warranty but since the vehicle had a recon title it was no longer valid which was disappointing considering that there is cracking and peeling of paint on the vehicle. More

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Awesome Dennis was great at getting me into service promptly under a tight schedule. Johnny was very helpful on getting me information about services offered Dennis was great at getting me into service promptly under a tight schedule. Johnny was very helpful on getting me information about services offered at dealership. More

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