Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 3

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
209 Reviews
4.8

209 Reviews

Write a Review

209 Reviews of Deana Hicks

January 15, 2026

Dealership Rating
Employee Rating

Everyone is efficient and helpful. Easy to schedule appointment. Waiting was not bad Thank you More

by adelekelleyeabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

January 13, 2026

Dealership Rating
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Service team is excellent! ! Personable, efficient, and very customer centric. Great experience every time. All good. More

by terrydunlap
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

January 04, 2026

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We have had great service at Spitzer Toyota as well as help with the sales staff More

by Shelleymagnusen
Service Price Transparency
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Recommend Dealer
Yes
Jan 04, 2026

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2025

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Employee Rating

Everyone was very nice to me and treated me with respect and kindness. Very helpful! More

by bobbiestander
Recommend Dealer
Yes
Dec 02, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 26, 2025

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Workers are not friendly. They just look at you and keep walking. Over all good. More

by CCOSBY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles Carter, Stacey Davis

Nov 27, 2025

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana, Charles, and our team, and we look forward to working with you again.

November 15, 2025

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Deanna Hicks is the best and always very helpful. She is a great asset to Spitzer’s service department. Thanks again!! More

by JOYCEFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2025

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 13, 2025

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Deana and Rob were exceptional in assisting me to buy a new car. Both are very knowledgeable and consumer friendly. More

by JKREMALEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Skoog, Ralph Enberg

Nov 13, 2025

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2025

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The service was wonderful. Everybody was very professional and they got my car done earlier than expected. I would have recommended this dealership too many people. More

by CAT1128
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter, Stacey Davis

Nov 09, 2025

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 02, 2025

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Employee Rating

Nice clean place. Diana's a very nice person. They do a really nice job More

by GAS918
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Nick Pike

Nov 02, 2025

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2025

Dealership Rating
Employee Rating

One of the items to be addressed was the failure of the rear hatch door to open and close automatically. I was quoted just over $1300 to fix it. I declined and came home, read the manual, and discovered More

by jcyganovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 28, 2025

Spitzer Toyota Monroeville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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