David Keller | Page 5

I bought 3 oil changes for my jeep wrangler from them a couple of years ago. I used 2 and when i went there on February 16 they refused to honor it telling me it had expired.I explained to them that no whe couple of years ago. I used 2 and when i went there on February 16 they refused to honor it telling me it had expired.I explained to them that no where on my receipt does it show that but they still refused.I asked for the manager whose name is David Keller but they told me he wasn’t around.I went back again and they told me he was on vacation. I went back on February 25th. He couldn’t be more processional nice and so helpful after I explained my dilemma. He went ahead and honored the service. I returned on February 26 and upon seeing me told the service people to take care of me. David Keller is an asset to Palmer Dodge and I highly recommend the dealership and ask for David if you encounter any problem which you feel is not justified. I was in and and out in no time. Thank you David for your professionalism and help More

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Very good service and straight answers. .. Luis has done a great job to explain everything. .. Luis has done a great job to explain everything. More

by martinlevesque5 Verified Customer Verified Customer

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The appointment was booked quickly, arrived at my given time and checked in and service was pretty much done within the time frame the service guy told me. time and checked in and service was pretty much done within the time frame the service guy told me. More

by MAUREEN.BRIGGS2 Verified Customer Verified Customer

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The sales department isn't the easiest to deal with, but Hiram in service is the main reason I keep going to Palmer. Hiram in service is the main reason I keep going to Palmer. More

by dinodiaz8 Verified Customer Verified Customer

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Quick, helpful, informative. Very good customer service and care. Patient and understanding. Timing was good and sent updates. Very good customer service and care. Patient and understanding. Timing was good and sent updates. More

by rvharkhani Verified Customer Verified Customer

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Fast service and took care of my issue. Would definitely use them again in the future. Would definitely use them again in the future. More

by johncapps123 Verified Customer Verified Customer

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Good service and car is running like new again. The courtesy uber was very helpful to not have to wait on a ride to get home when dropping off my jeep. The courtesy uber was very helpful to not have to wait on a ride to get home when dropping off my jeep. More

by larkipm Verified Customer Verified Customer

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Niki was awesome! She was super responsive with all the right and helpful information, and made sure my vehicle was serviced in a timely manner She was super responsive with all the right and helpful information, and made sure my vehicle was serviced in a timely manner More

by pete_garza Verified Customer Verified Customer

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Great service staff. My daughter's car needed to be towed into Palmer Dodge where she was given an Uber ride to work. Kim has always taken good care of our family. My daughter's car needed to be towed into Palmer Dodge where she was given an Uber ride to work. Kim has always taken good care of our family. More

by dmerkel Verified Customer Verified Customer

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Great job, fast and efficient. Just what I'm looking for. The service department is great Just what I'm looking for. The service department is great More

by dhoward7 Verified Customer Verified Customer

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