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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 9

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Dason Howard

September 30, 2025

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Employee Rating

Dason Howard did an awesome job as always! Oil change and tire rotation were done in about an hour. More

by johnm.curry
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Recommend Dealer
Yes
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Oct 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

John, thank you for the fantastic review! I'm happy to hear that Dason provided you with great service and that your oil change and tire rotation were completed promptly. At James Wood Chevrolet Buick GMC Decatur, our team strives to deliver a top-notch experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 28, 2025

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It was good. I’m a little concerned as to how they put 8 miles on my truck while it was there as they only had it 2 days. More

by PMBROOKS62
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Recommend Dealer
Yes
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Sep 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I truly appreciate your experience at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found your visit good. We understand your concern regarding the mileage on your truck during its time with us. We invite you to reach out to us directly so we can address this matter further. Your satisfaction is important to us, and we appreciate your feedback! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 25, 2025

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Dropped car off Monday morning. Was not looked at until Tuesday afternoon. Repair not completed until Wednesday evening. Had to follow up myself. Three percent charge for credit car More

by KEVGOUGH47
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Recommend Dealer
Yes
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Sep 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience. I understand your concerns regarding the timing of your repair and the credit card charge. At James Wood Motors, we aim to provide timely service and clear communication throughout the process, and your feedback helps the team review policies and improve how customers are supported. Please feel free to contact me directly if you’d like to share more details or continue the conversation. I appreciate your understanding, and we look forward to serving you better in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 25, 2025

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Everything was done fast I will continue to use James woods for all my services needs More

by KBEAR696
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Yes
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Sep 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that your experience with us at James Wood Chevrolet Buick GMC Decatur was fast and efficient. We appreciate your loyalty and look forward to assisting you with all your service needs in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 21, 2025

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Fantastic service, will go back again! Dason did an excellent job and communicated well throughout the process More

by FRANKLIN455
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Recommend Dealer
Yes
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Sep 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Franklin! I truly appreciate your kind words and am thrilled to hear about your fantastic experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Dason provided excellent service and communication. We look forward to welcoming you back again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 18, 2025

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Great customer service, easy to schedule oil changes, never had any issues after, nice waiting room. More

by gentryanastasia2
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Shawn Hooe

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Sep 19, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're glad to hear that you enjoyed great customer service and found scheduling your oil changes easy at James Wood Chevrolet Buick GMC Decatur. We take pride in providing a comfortable waiting area for our customers. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 17, 2025

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Dason always takes good care of me and the dealership is easy to work with. More

by SHADCOPUS
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Service Time
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Recommend Dealer
Yes
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Sep 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Shad! I’m so glad to hear that you feel well taken care of and that working with Dason made the process easy for you. I truly appreciate your support and we look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 13, 2025

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I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. More

by crksde4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes , Paul Johnson

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Sep 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and we're glad our clean waiting room made your visit more comfortable. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 10, 2025

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dason was great thru the whole process, from ordering parts to the completion of the repair More

by PLEIJA
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I am thrilled to hear that Dason provided great service throughout your experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to assist you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 08, 2025

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Employee Rating

Dason in the service department is top knock. This dealership is now our go-to dealership for service on our vehicles. I typically wait for my vehicle to be serviced. The folks there are alway More

by carlosu300tx
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Sep 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Carlos! I'm pleased to hear that our service department, especially Dason, has made such a positive impression on you. At James Wood Chevrolet Buick GMC Decatur, we strive to provide friendly and knowledgeable service, and it’s great to know that we have become your go-to dealership for your vehicle needs. We look forward to seeing you again for your next service visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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