Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Dason Howard

March 06, 2026

Dealership Rating
Employee Rating

Fast friendly service! Great communication with my service writer! I would recommend going for service here at James Woods! More

by aufroader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Mar 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced fast and friendly service at James Wood Chevrolet Buick GMC Decatur. It's great to know that our communication met your expectations. I appreciate your recommendation, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

March 02, 2026

Dealership Rating
Employee Rating

Very knowledgeable personnel. Friendly service and convenient location. Did a great job A+A+A+ More

by CATELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

Mar 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Cate! I'm thrilled to hear that you found our team knowledgeable and our service friendly at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 27, 2026

Dealership Rating
Employee Rating

When I called to schedule service I was quite frustrated but Dason was patient and professional, he promptly took care of every necessary arrangement and the issue with my vehicle has been fully resolved. F More

by SPHILLIPS1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Baier, Starla Johnson, Bryan Stanley , Dane Shelton

Feb 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm so glad to hear that Dason was able to assist you with your service needs and resolve the issue with your vehicle. At James Wood Chevrolet Buick GMC Decatur, we strive to provide exceptional service from sales to service. We appreciate your kind words and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 12, 2026

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Employee Rating

I have been using James Woods for my service for 10 years. Until last year I have had total faith in them. This last 1-2 years it has been less. during the remodel it was hit and miss then total turn More

by RSJOYCE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Bryan Stanley, Krystal Gipson

Feb 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Joyce. I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 10 years. It's concerning to hear about your recent experiences, and I understand how important reliability and communication are in our service department. We are continuously working to improve our processes and staff to better serve our valued customers. If you have specific concerns, please feel free to reach out to me directly so we can discuss them. We hope to regain your trust and appreciation moving forward. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 11, 2026

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Employee Rating

Purchased 3 cars here this year and had 2 serviced, every experience has been top notch. Flexible on pricing, had or ordered the exact cars we wanted and the service department was great also. Matt and his t More

by jby556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review! I truly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you had top-notch experiences while purchasing and servicing your vehicles. I'm glad that Matt and the team could meet your needs and provide you with the exact cars you wanted. We look forward to assisting you again in the future and hope you share your positive experiences with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2026

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Employee Rating

Service personnel was very pleasing and helpful. I will return for another service needs I may have in the future. More

by CSDUNLAP51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Feb 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that our service personnel at James Wood Chevrolet Buick GMC Decatur made your experience pleasing and helpful. We look forward to assisting you with any future service needs. Your support means a lot to us! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 05, 2026

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Employee Rating

I have purchased several Trucks from James Wood Chevrolet with Derek Ward being the salesman making the deal. I get good deals and service at this dealership that is an hour away from my home, must be a good More

by jksdad1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Shawn Hooe

Feb 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience with us, Jim! I am thrilled to hear that you've had such positive interactions at James Wood Chevrolet Buick GMC Decatur, especially with Derek. It's wonderful to know that our team is able to provide you with great deals and exceptional service, even from an hour away! We appreciate your loyalty and look forward to assisting you again in the future. Safe travels, and see you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 04, 2026

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Employee Rating

I arrived a bit early and was allowed to start early. I was in and out in 45 minutes. Great service department. More

by RAGILBREATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear you had a positive experience with our service department at James Wood Chevrolet Buick GMC Decatur. It's great to know we could accommodate you and get you in and out quickly. We look forward to seeing you again for your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 01, 2026

Dealership Rating
Employee Rating

Marty and the rest of the staff were a pleasure to work with! Smooth transaction. More

by HOMERRODERICK68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marty Mitchell

Feb 01, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you had a smooth transaction and enjoyed working with Marty and our team at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 29, 2026

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Employee Rating

Great dealership to work with. Very friendly and professional . Sales and service has been outstanding over the years. More

by mikehoward453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris

Jan 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Mike! I’m glad to hear that your experiences with James Wood Chevrolet Buick GMC Decatur have been friendly and professional. Providing outstanding sales and service is always our priority, and I appreciate your continued support over the years. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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