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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 15

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
152 Reviews
4.8

152 Reviews

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152 Reviews of Dason Howard

February 20, 2025

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Employee Rating

I had to bring my car back because it was not repaired completely the first time. Now I am having to wait longer for the repair because the part was back ordered. They at least got me into a loaner the s More

by DARBYDOO.BAY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand the inconvenience you've faced with your vehicle repair and the delay due to the back-ordered part. I appreciate your patience and I am glad we could provide you with a loaner vehicle during this time. If you have any other concerns or need further assistance, please don't hesitate to reach out to me at James Wood Chevrolet Buick GMC Decatur. Your feedback is valuable to me as we strive to improve our services. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 20, 2025

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Employee Rating

Dason was friendly and easy to deal with, we will definitely return for service with him More

by Leo
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Recommend Dealer
Yes
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Feb 20, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Dason, for your wonderful review! We appreciate your kind words about our service and are thrilled to hear that you had a positive experience with us. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur for your future service needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 13, 2025

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Everyone was incredibly nice and helpful! I would definitely recommend James Wood Service for all of your service needs! More

by CHANIEWILKINS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Bryan Stanley , Krystal Gipson, Zach Rhine

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Feb 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that our team provided you with such great service. At James Wood Chevrolet Buick GMC Decatur, I strive to make every experience positive. I appreciate your recommendation and look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 08, 2025

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Employee Rating

All of the people in the service area were very courteous and kept me posted on the progress of my vehicle. More

by gmavh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Feb 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that our service team at James Wood Chevrolet Buick GMC Decatur kept you informed and provided courteous service during your visit. If you have any further comments or need assistance, please don't hesitate to reach out. I look forward to seeing you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 06, 2025

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Just like tha rest in some ways and better in some ways , i like my free ride home when i drop my vehicle off , i like james woods ! More

by JCHARLAN55
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear you enjoy the complimentary ride home when dropping off your vehicle. At James Wood Chevrolet Buick GMC Decatur, we strive to provide the best service possible, and it's great to know you appreciate that. We look forward to assisting you next time! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 06, 2025

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Everyone was friendly and the experience was efficient and easy! I’ve always had a great experience! More

by LHAYHURST3
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that your experiences with us have always been efficient and enjoyable. We look forward to seeing you again for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 01, 2025

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Generally very professional and customer oriented. .. I've never had an unsatisfactory dealing with them. It is a busy place so plan ahead if you can. More

by LAZYHORSERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe , Krystal Gipson

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Feb 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We appreciate your kind words about our professionalism and customer service at James Wood Chevrolet Buick GMC Decatur. I am glad to hear you've continued to have positive experiences with us. We look forward to seeing you again and helping you with any of your future vehicle needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

January 26, 2025

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Employee Rating

They were very helpful in setting appointments that worked with my busy schedule. The work was completed within a timely manner. The service advisers were friendly and welcoming. More

by STEPHENS966
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Service Time
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Recommend Dealer
Yes
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Jan 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to accommodate your schedule and provide friendly service. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 25, 2025

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Excellent service! Very accommodating and was very friendly and helpful. Always a good experience for me. More

by lisaslaughter
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had an excellent experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide exceptional service, and it's wonderful to know that you felt accommodated and welcomed. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 15, 2025

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Employee Rating

Great people, great service . Myself and both my kids recently have bought vehicles and are happy , service department was quick and proficient and even threw in a wash More

by Snuffysurfdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes

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Jan 16, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you and your kids are happy with your new vehicles from James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing great service and ensuring our customers have a fantastic experience. I'm glad you enjoyed the quick and proficient service, along with the complimentary wash. I look forward to seeing you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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