Darrick Tolliver

Derrick is wonderfull . He told us anytime we had questions about our Mustang to feel free to call him. He told us anytime we had questions about our Mustang to feel free to call him. More

by JOEPAT10 Verified Customer Verified Customer

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My sales rep Darrick was excelkent. I was disappointed that everytime I bisited the showroom , nobody from the glass office ever came over. Even after spending clise to $80,000 nobody b I was disappointed that everytime I bisited the showroom , nobody from the glass office ever came over. Even after spending clise to $80,000 nobody besides Darrick thank us for the purchase. Being in the customer service business for over 40 years, Koons needs to improve. More

by jimmyk25 Verified Customer Verified Customer

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Vehicle was delivered with so many issues. Dealer seemed like they would help at first but has since refused to service the vehicle, return calls or emails. Brand vehicle with 600 miles almost Dealer seemed like they would help at first but has since refused to service the vehicle, return calls or emails. Brand vehicle with 600 miles almost undriveable. More

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The experience was ok, but not as good as I've had in the past at other dealers. After purchasing the vehicle we've have buyer remorse. It's not the car we excepted. past at other dealers. After purchasing the vehicle we've have buyer remorse. It's not the car we excepted. More

by SANDYATSWA Verified Customer Verified Customer

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Everyone was helpful and responsive throughout the processes. Any issues I had were addressed quickly. processes. Any issues I had were addressed quickly. More

by Gene P Verified Customer Verified Customer

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The salesperson in the body of Darrick Tolliver was the best I have ever experienced in all the years of my purchasing cars!!! His Patience, experience, and passion exceeded all my expectations!!! I will best I have ever experienced in all the years of my purchasing cars!!! His Patience, experience, and passion exceeded all my expectations!!! I will tell everyone who is looking to purchase a car to call, Darrick @ Koons Ford in Annapolis!!! More

by lawsonvernell Verified Customer Verified Customer

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Me and my son had a better experience dealing with the people at the Dealership than a other dealership in the past 15 years and would recommend any of my friends to check loons ford out for them selfs people at the Dealership than a other dealership in the past 15 years and would recommend any of my friends to check loons ford out for them selfs More

by rudolph1.smith1 Verified Customer Verified Customer

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I always enjoy working with Darrick. I have purchased multiple vehicles from him and from the dealership. I highly recommend giving Darrick a call next time you are interested in purch I have purchased multiple vehicles from him and from the dealership. I highly recommend giving Darrick a call next time you are interested in purchasing a new car. More

by SEPPERSON4 Verified Customer Verified Customer

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I bought a Lincoln Nautilis 2024. Derrick was outstanding in introducing me to this vehicle! He's extremely knowledgeable, professional and personable! My second visit was with Bri Derrick was outstanding in introducing me to this vehicle! He's extremely knowledgeable, professional and personable! My second visit was with Brian Cunningham who was also very accommodating and professional. He worked with me on the pricing and then had to search and make arrangements for the color I chose to purchase. He kept me updated on the process, and on the day of purchase showed he showed me the lounge and service area and the basics for driving this new vehicle. Andres was also professional and gracious and patient explaining all the necessary documentation. More

by jeanstrucko Verified Customer Verified Customer

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My service experience has been good, except with my e-vehicle. The car was repaired twice, but it did not fix the problem. It wasn’t easy to confer with them about what was being done and whether it wa e-vehicle. The car was repaired twice, but it did not fix the problem. It wasn’t easy to confer with them about what was being done and whether it was like to fix the car. More

by delight0 Verified Customer Verified Customer

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