Dan Walsh
Dan Walsh at Koons Westminster Toyota

Dan Walsh

Service Advisor

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Dan Walsh

January 19, 2026

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Employee Rating

I since purchasing our Sequoia new in 2019, I go 25 miles out of my way to have service done at Koons Westminster rather than the local dealer 5 minutes away. They communicate well and are technically excel More

by schaefferam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Eckard , David Hiser

January 09, 2026

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Professional, Courteous , and the fix was accomplished an hour sooner than expected. Very good experience. More

by gimmeshelter74
Service Price Transparency
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Recommend Dealer
Yes

January 07, 2026

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It was a good experience. My appointment was on time. The waiting area was nice and I received text messages letting me know when my car was ready. I was in and out in less th More

by nora.whitmore75
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Recommend Dealer
Yes

December 16, 2025

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I am very pleased with your workers and waiting time! I like being told what was needed to do and my car is in great shape! Thank you so much! More

by ktmeow
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Recommend Dealer
Yes

December 15, 2025

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Milo does a terrific job updating me on my service needs, truly professional. Thanks again. More

by Shawn.kerr42
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Recommend Dealer
Yes

Other Employees Tagged: Todd Eckard

December 08, 2025

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Jacob Staub and the rest of the Service Team always make the experience pleasant quick and worry free. More

by scarff7763
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Recommend Dealer
Yes

December 05, 2025

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Very thorough on the service. Great customer service. They told me exactly what was needed and kept me informed on the progress. They also finished in a very timely manner More

by repovse
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Recommend Dealer
Yes

November 21, 2025

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The dealership is well staffed. However, they're extremely busy so much so that I believe things are being lost.In the details when it comes to customer service More

by lorettagaffney21
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Recommend Dealer
No
Nov 23, 2025

Koons Westminster Toyota responded

Hi Loretta, Thank you for your feedback. While we’re glad you found our dealership well staffed, we’re sorry if the high volume impacted your customer service experience. Your comments are valued, and we’ll use them to help improve attention to detail moving forward. Please feel free to reach out if there’s anything more we can do. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 18, 2025

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The service at Koons Toyota was excellent. Everyone in the service department was friendly and professional. My inspection was on time and thorough. More

by JAYBBLUES
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bridgett Kirby

November 01, 2025

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Todd and his Yeam do an awesome job every time. Definitely a fan of Koons Toyota. More

by chuckfusco123
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Recommend Dealer
Yes
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