Cory Colassard
Cory Colassard at Koons Westminster Toyota

Cory Colassard

Service Advisor

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.6
30 Reviews
4.6

30 Reviews

Write a Review

30 Reviews of Cory Colassard

June 08, 2026

Dealership Rating
Employee Rating

The valet service picked up my car in a timely matter. The mechanic who checked my car was pleasant and informed me everything was OK. I definitely of Koons Toyota service thank you. More

by larita428
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

June 01, 2026

Dealership Rating
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Time spent in the waiting room was minimal. Not happy about the quote to replace the PCV when I was able to do it myself for a 1/10. Pricing is high. Oil change was $151, but I had a coupon tha More

by adamemays1972
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2026

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

May 28, 2026

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Over the visit was good. The onboard computer was not quite reset so we required a return to have the warning lights set back but that was quick and easy. More

by ardon0
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 11, 2026

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Service was great and would recommend the service center. Courteous and timely. Relatively painless! Thanks! More

by seadylpatrick
Service Price Transparency
Workmanship
Recommend Dealer
Yes
May 22, 2026

Koons Westminster Toyota responded

Thank you seadylpatrick! We hope to be of service to you again!

May 01, 2026

Dealership Rating
Employee Rating

Service was excellent. The staff were very helpful. Car was done on time with no problems. I’ll be scheduling my next service with this location. More

by dkanz49
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Recommend Dealer
Yes
May 18, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 02, 2026

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Not worth my time and effort . .. can do better with customer service. Have a nice day More

by jennye321
Service Price Transparency
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Service Time
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Recommend Dealer
No
Apr 05, 2026

Koons Westminster Toyota responded

We apologize for any inconvenience you experienced with our customer service. Our team will work harder to provide the best service possible. Have a nice day.

March 24, 2026

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Employee Rating

Staff was friendly and work was completed efficiently. Communication was excellent. Overall experience was very good. More

by birminghamdesign
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Recommend Dealer
Yes

Other Employees Tagged: Todd Eckard, Larry Conaway

Mar 27, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

March 09, 2026

Dealership Rating
Employee Rating

Great turnaround and the recalls were fixed. These guys did an excellent job for me More

by ptawes8
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Koons Westminster Toyota responded

ptawes8, we are delighted to see this rating! Have a great day!

March 08, 2026

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Employee Rating

It was very easy to schedule my service online, and my car was serviced in a timely manner. More

by kevkess
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

Koons Westminster Toyota responded

kevkess, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 25, 2026

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Employee Rating

Courteous, fast and thorough service. Work completed accurately and skillfully. Very satisfied with visit today. More

by belfontl
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Eckard

Feb 28, 2026

Koons Westminster Toyota responded

belfontl, thanks so much for rating us so high! Be safe on the road!

1

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