Todd Eckard
Assistant Service Manager
Koons Westminster Toyota
375 Baltimore Boulevard
Westminster, MD 21157
217 Reviews
Write a Review217 Reviews of Todd Eckard
April 27, 2026
todd was friendly, the service was easy to schedule and the time it took was awesome. i think the price for an oil change and tire rotation is excessive but i better look for coupons next time. $137 for oi the time it took was awesome. i think the price for an oil change and tire rotation is excessive but i better look for coupons next time. $137 for oil change and tire rotation. More
April 22, 2026
I needed a full transmission replacement. Koons said 10-12 weeks for delivery. It was there in 5 weeks which was fantastic. They said 2-3 days for the work to be done. It was finished in 1 da Koons said 10-12 weeks for delivery. It was there in 5 weeks which was fantastic. They said 2-3 days for the work to be done. It was finished in 1 day..... Amazing. The price came in cheaper then the estimate. Also, incredibly good news. Everyone from start to finish was a pleasure to deal with. Free loaner during the repair. Their job is to take care of a product but what they really do is take care of people. Awesome staff! Keep up the good work!! More
April 21, 2026
Todd was very understanding and very professional when working with me on my 20-year-old FJ Cruiser. Lots of miles and lots of need for updating to go the next 220k. Todd stayed in touch, sent me updates, working with me on my 20-year-old FJ Cruiser. Lots of miles and lots of need for updating to go the next 220k. Todd stayed in touch, sent me updates, Class act after over 20 years of coming in service. More
Other Employees Tagged: Mary Ann McMorrow, Vitaly Gurvich
April 18, 2026
We have always been very pleased with the service we have received from Koons Toyota and this trip was no exception. I rated it 4 instead of 5 because I found their mechanized scheduling app to be frustratin received from Koons Toyota and this trip was no exception. I rated it 4 instead of 5 because I found their mechanized scheduling app to be frustrating and limiting in its ability to allow me to accurately reflect the reason for the service appointment. More
April 15, 2026
Todd does a great job of helping me understand what the mechanics recommend concerning each of my vehicles. Often, a decision will need to be as to whether to push forward with a recommendation, or possib mechanics recommend concerning each of my vehicles. Often, a decision will need to be as to whether to push forward with a recommendation, or possibly wait until a future appointment. He does a great job of helping me assess the root issues and make solid decisions that allows me to safely keep my vehicles on the road. I value working with Todd. More

