Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
312 Reviews
4.9

312 Reviews

Write a Review

312 Reviews of Todd Eckard

September 25, 2026

Dealership Rating
Employee Rating

Good customer service experience, they took good care of my car and made sure i left a happy customer. More

by gookoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

September 23, 2026

Dealership Rating
Employee Rating

Scheduling was easy, communication including check in and time spent on n the service I was happy with. More

by andykober
Service Time
Service Communication
Recommend Dealer
Yes

September 22, 2026

Dealership Rating
Employee Rating

Todd has been our chosen Service Advisor for several years and he has been great to work with. We feel that he has always taken good care of us, been a customer advocate when necessary! More

by pschwaab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Koons Westminster Toyota responded

pschwaab, we are delighted to see this rating! Have a great day!

September 19, 2026

Dealership Rating
Employee Rating

Timely service & communication on items needed serviced & suggested items for future. Friendly check in & out. More

by aboerner3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

September 18, 2026

Dealership Rating
Employee Rating

Always easy to get appt. Get update on findings. Easy to change appt if needed. Vehicle ready in timely manner. More

by lvluce
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

September 17, 2026

Dealership Rating
Employee Rating

Koons Toyota has good employees who are always nice and helpful. Koons’ service is always very good and their service costs are always reasonable. More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Harkins

Sep 23, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

Sep 23, 2026

Toyota Lover responded

Toyota Lover VERIFIED CUSTOMER Koons Toyota has good employees who are always nice and helpful. Koons’ service is always very good and their service costs are always reasonable.

September 17, 2026

Dealership Rating
Employee Rating

Courteous and helpful staff. Kept me informed of my cars condition and progress. Was able to get a same day appointment which was very convenient. More

by FPAPSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

September 16, 2026

Dealership Rating
Employee Rating

Service center has always been available during work hours and provides suggestions when asked. Great job on that More

by sv2485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

September 15, 2026

Dealership Rating
Employee Rating

My second purchase from this dealer. I have also used their service department and been very happy with them. They are friendly, helpful, aboveboard and forthcoming. I have had especi More

by martibare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel (sales, 2 cars), Aisha (Finance)

Sep 19, 2026

Koons Westminster Toyota responded

martibare, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

September 15, 2026

Dealership Rating
Employee Rating

Courteous professional staff and team members. Business was busy got my Saturday afternoon appointment and the team still finished my vehicle timely. More

by tone320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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