As always Todd is pleasant to work with and goes over
what is recommended for the vehicle.
what is recommended for the vehicle.
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by mdyson5689
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2026 -
Koons Westminster Toyota responded
Hi, thanks so much for rating us so high! Be safe on the road!
I don't like that I get an email outlining
recommendations and I can't reply to the mail.
recommendations and I can't reply to the mail.
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by loisbittinger
Verified Customer
Verified Customer
May 28, 2026 -
Koons Westminster Toyota responded
Thank you for your feedback. Our email outlining recommendations is a one-way communication to keep you up-to-date on the best options. Please feel free to contact us directly with any questions or concerns you may have.
I travel to this dealership for the quality and service;
it is a long distance and slightly inconvenient, but KNOWING the work will be done correctly is of utmost importance to me.
it is a long distance and slightly inconvenient, but KNOWING the work will be done correctly is of utmost importance to me.
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by Polock
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JoAnne Virgilio
May 23, 2026 -
Koons Westminster Toyota responded
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
great, friendly service as always.
We've been going here for 20 years. Always satisfied
We've been going here for 20 years. Always satisfied
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by rdyche
Verified Customer
Verified Customer
May 23, 2026 -
Koons Westminster Toyota responded
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
The dealership will work with you repair cost and will
address any shortcomings on their part.
address any shortcomings on their part.
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by jjubinski
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2026 -
Koons Westminster Toyota responded
jjubinski, we really appreciate this positive review! Thanks so much!
They did an excellent job.
I was in and out really fast. They fit me in to work with my schedule.
I was in and out really fast. They fit me in to work with my schedule.
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by ojkb7381
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Milo Dwars
May 22, 2026 -
Koons Westminster Toyota responded
Thank you! We hope to be of service to you again!
Great service thank you for help me out with everything
and continue doing a great job.
and continue doing a great job.
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by santanadrums
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
Koons Westminster Toyota responded
:-) Wow! Thank you for rating us so many stars!
⭐⭐⭐⭐⭐
Had an oil change and front brakes done here and
had a great experience. The service was completed in a timely manner, pricing was very fair, and communication throughout the process was excellent.
had a great experience. The service was completed in a timely manner, pricing was very fair, and communication throughout the process was excellent. Everything was explained clearly and the staff was professional and easy to work with. Highly recommend
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by Sadie Trone
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
Koons Westminster Toyota responded
Sadie Trone, thank you again for taking the time to let us know how we did!
I drove 3 hours to this dealership because they are the
best at customer service.
best at customer service.
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by HMCANUFF
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
Koons Westminster Toyota responded
HMCANUFF, we really appreciate this positive review! Thanks so much!
Todd is always helpful and easy to communicate with.
I appreciate the concierge services. I really don’t like the AI component when I call to make an appointment. I’d much rather talk to a real person.
I appreciate the concierge services. I really don’t like the AI component when I call to make an appointment. I’d much rather talk to a real person. AI keeps talking when I try to ask a question and talks over me. Good service overall.
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by lln10282
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
Koons Westminster Toyota responded
:-) Wow! Thank you for rating us so many stars!