Todd Eckard | Page 2

I have always been treated well by customer service at Koons. I will take my vehicle anywhere else but here. Koons. I will take my vehicle anywhere else but here. More

by inacolfelt Verified Customer Verified Customer

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Had to schedule on the website with somebody besides Todd and felt devastated! Thank goodness he was available when I got there and was able to take care of the car. Had a lot of work done and he got me ou and felt devastated! Thank goodness he was available when I got there and was able to take care of the car. Had a lot of work done and he got me out there 2hrs earlier than the estimates! Now that is Todd and his great care for his customers and the Koons brand! -- (PLEASE make sure the TV has something on next time!!! It was off line. OMG The loud snorer, the laughing guy and his loud video on his phone, the lady talking at the top of her volume controls. It was a test of true tolerance!) More

by dwrich66 Verified Customer Verified Customer

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$69 oil change end up $99 the up charge was 2 quarts of oil Didn’t seem like a good deal after all oil Didn’t seem like a good deal after all More

by danstill Verified Customer Verified Customer

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I was there for a maintence check. They did a super job, updated me, didn’t take 3 hours like other dealers, Answered questions, friendly and knowledgeable. They did a super job, updated me, didn’t take 3 hours like other dealers, Answered questions, friendly and knowledgeable. More

by poesisoasis Verified Customer Verified Customer

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The dealership was great. The only suggestion I would give is to explain the loaner invoice. My truck was in for a warranty issue so a loaner vehicle was provided. It was very The only suggestion I would give is to explain the loaner invoice. My truck was in for a warranty issue so a loaner vehicle was provided. It was very disconcerting we we received an an invoice. When called they confirmed we would not be charged and that happens all the time. If so, then explain before hand. Everything else was great. They were very thorough and provided plenty of updates. More

by christinamasilek Verified Customer Verified Customer

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Christy was an excellent service advisor and did a great job with my vehicle and the service job with my vehicle and the service More

by almeckel236 Verified Customer Verified Customer

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Quick and efficient service. The service was great and everything was explained the service performed The service was great and everything was explained the service performed More

by vinniekum Verified Customer Verified Customer

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Todd, very attentive to my service needs. Some regular maintenance work and some warranty work. Todd and the team are excellent Thanks Leo Some regular maintenance work and some warranty work. Todd and the team are excellent Thanks Leo More

by lbm120 Verified Customer Verified Customer

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They addressed my concerns with my back brakes and did not charge me for the service. not charge me for the service. More

by jjubinski Verified Customer Verified Customer

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Friendly and professional staff, quick turn around service and excellent work performed on my vehicle service and excellent work performed on my vehicle More

by slow6516 Verified Customer Verified Customer

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