Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 2

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
254 Reviews
4.9

254 Reviews

Write a Review

254 Reviews of Todd Eckard

May 23, 2026

Dealership Rating
Employee Rating

As always Todd is pleasant to work with and goes over what is recommended for the vehicle. More

by mdyson5689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2026

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

May 23, 2026

Dealership Rating
Employee Rating

I don't like that I get an email outlining recommendations and I can't reply to the mail. More

by loisbittinger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Koons Westminster Toyota responded

Thank you for your feedback. Our email outlining recommendations is a one-way communication to keep you up-to-date on the best options. Please feel free to contact us directly with any questions or concerns you may have.

May 22, 2026

Dealership Rating
Employee Rating

I travel to this dealership for the quality and service; it is a long distance and slightly inconvenient, but KNOWING the work will be done correctly is of utmost importance to me. More

by Polock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnne Virgilio

May 23, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 21, 2026

Dealership Rating
Employee Rating

great, friendly service as always. We've been going here for 20 years. Always satisfied More

by rdyche
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

May 21, 2026

Dealership Rating
Employee Rating

The dealership will work with you repair cost and will address any shortcomings on their part. More

by jjubinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons Westminster Toyota responded

jjubinski, we really appreciate this positive review! Thanks so much!

May 18, 2026

Dealership Rating
Employee Rating

They did an excellent job. I was in and out really fast. They fit me in to work with my schedule. More

by ojkb7381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milo Dwars

May 22, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

May 18, 2026

Dealership Rating
Employee Rating

Great service thank you for help me out with everything and continue doing a great job. More

by santanadrums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

May 18, 2026

Dealership Rating
Employee Rating

⭐⭐⭐⭐⭐ Had an oil change and front brakes done here and had a great experience. The service was completed in a timely manner, pricing was very fair, and communication throughout the process was excellent. More

by Sadie Trone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Koons Westminster Toyota responded

Sadie Trone, thank you again for taking the time to let us know how we did!

May 13, 2026

Dealership Rating
Employee Rating

I drove 3 hours to this dealership because they are the best at customer service. More

by HMCANUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Koons Westminster Toyota responded

HMCANUFF, we really appreciate this positive review! Thanks so much!

May 13, 2026

Dealership Rating
Employee Rating

Todd is always helpful and easy to communicate with. I appreciate the concierge services. I really don’t like the AI component when I call to make an appointment. I’d much rather talk to a real person. More

by lln10282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

2
...

Dealership Inventory (454 Vehicles)

new 2026 Toyota 4Runner car, priced at $46,413
2026 Toyota 4Runner
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Toyota RAV4 car, priced at $46,229
2026 Toyota RAV4
new
Meteor Shower w/Black Roof exterior
CVT
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $53,136
2026 Toyota Tacoma
new
Wind Chill Pearl exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $54,127
2026 Toyota Tundra
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $40,439
2026 Toyota Camry
new
Supersonic Red exterior
CVT
Front-wheel Drive
new 2026 Toyota RAV4 Plug-In Hybrid car, priced at $52,799
2026 Toyota RAV4 Plug-In Hybrid
new
Midnight Black Metallic exterior
CVT
All-wheel Drive