Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 3

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
338 Reviews
4.9

338 Reviews

Write a Review

338 Reviews of Todd Eckard

October 10, 2026

Dealership Rating
Employee Rating

Professional job in every aspect. I feel very welcome, like part of the family. Thank you. More

by mafive2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2026

Koons Westminster Toyota responded

mafive2, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

October 09, 2026

Dealership Rating
Employee Rating

We were very happy with the purchase of our beautiful 4-Runner! The staff at Koons Toyota Westminster were all very pleasant and happy to help with all questions and did everything they could to make us More

by sdotson301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Ann McMorrow , Aishah Asi, Justin Schmitt

Oct 13, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 09, 2026

Dealership Rating
Employee Rating

Koons of Toyota has always been the best to me as a customer. They are very friendly and I trust them to do the work on my truck when it is needed. More

by gmenmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Meagher

Oct 13, 2026

Koons Westminster Toyota responded

gmenmike, we really appreciate this positive review! Thanks so much!

October 08, 2026

Dealership Rating
Employee Rating

it was easy to get a convenient appointment. very good explanations, and fast service every time More

by twsager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

October 06, 2026

Dealership Rating
Employee Rating

Never had a better experience dealing with a dealership or service department. Would highly recommend to anyone More

by jmueller20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Colassard

Oct 12, 2026

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

October 05, 2026

Dealership Rating
Employee Rating

Responsive and helpful. Bit of a drive but they also give you a car wash coupon and mostly appreciate responsiveness More

by KCHANG219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob

Oct 12, 2026

Koons Westminster Toyota responded

KCHANG219, we really appreciate this positive review! Thanks so much!

September 25, 2026

Dealership Rating
Employee Rating

Good customer service experience, they took good care of my car and made sure i left a happy customer. More

by gookoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

September 23, 2026

Dealership Rating
Employee Rating

Scheduling was easy, communication including check in and time spent on n the service I was happy with. More

by andykober
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

September 22, 2026

Dealership Rating
Employee Rating

Todd has been our chosen Service Advisor for several years and he has been great to work with. We feel that he has always taken good care of us, been a customer advocate when necessary! More

by pschwaab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Koons Westminster Toyota responded

pschwaab, we are delighted to see this rating! Have a great day!

September 19, 2026

Dealership Rating
Employee Rating

Timely service & communication on items needed serviced & suggested items for future. Friendly check in & out. More

by aboerner3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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