Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 3

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
261 Reviews
4.9

261 Reviews

Write a Review

261 Reviews of Todd Eckard

May 22, 2026

Dealership Rating
Employee Rating

I travel to this dealership for the quality and service; it is a long distance and slightly inconvenient, but KNOWING the work will be done correctly is of utmost importance to me. More

by Polock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnne Virgilio

May 23, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 21, 2026

Dealership Rating
Employee Rating

great, friendly service as always. We've been going here for 20 years. Always satisfied More

by rdyche
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

May 21, 2026

Dealership Rating
Employee Rating

The dealership will work with you repair cost and will address any shortcomings on their part. More

by jjubinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons Westminster Toyota responded

jjubinski, we really appreciate this positive review! Thanks so much!

May 18, 2026

Dealership Rating
Employee Rating

They did an excellent job. I was in and out really fast. They fit me in to work with my schedule. More

by ojkb7381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milo Dwars

May 22, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

May 18, 2026

Dealership Rating
Employee Rating

⭐⭐⭐⭐⭐ Had an oil change and front brakes done here and had a great experience. The service was completed in a timely manner, pricing was very fair, and communication throughout the process was excellent. More

by Sadie Trone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Koons Westminster Toyota responded

Sadie Trone, thank you again for taking the time to let us know how we did!

May 13, 2026

Dealership Rating
Employee Rating

I drove 3 hours to this dealership because they are the best at customer service. More

by HMCANUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Koons Westminster Toyota responded

HMCANUFF, we really appreciate this positive review! Thanks so much!

May 13, 2026

Dealership Rating
Employee Rating

Todd is always helpful and easy to communicate with. I appreciate the concierge services. I really don’t like the AI component when I call to make an appointment. I’d much rather talk to a real person. More

by lln10282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

May 13, 2026

Dealership Rating
Employee Rating

They always do a great job and recommend any additional service they I have been a customer for many years More

by mikestitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milo

May 21, 2026

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

May 12, 2026

Dealership Rating
Employee Rating

Love the concierge service. I have been dealing with Koons for many years. Todd does an excellent job keeping me informed about the service I need, the cost and when the service More

by mvagius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Koons Westminster Toyota responded

mvagius, thank you again for taking the time to let us know how we did!

May 12, 2026

Dealership Rating
Employee Rating

I've been dealing with Koons Westminster Toyota for about 20 years for the purchase of new cars, and service for the cars that I purchased. All Koons employees are very nice and helpful. Koons cost for all o More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Harkins

May 21, 2026

Koons Westminster Toyota responded

Hello Toyota Lover, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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