Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 3

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
273 Reviews
4.9

273 Reviews

Write a Review

273 Reviews of Todd Eckard

June 15, 2026

Dealership Rating
Employee Rating

Service was good but issue with car still not fixed. Had car in two separate times to be looked at More

by cboblits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

June 07, 2026

Dealership Rating
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When I called for an appointment , I received the appointment at the time I requested. The service manager was courteous and my vehicle was finished ahead of time. The service exceeded my expectati More

by lindsayjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

June 05, 2026

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Employee Rating

Todd was great. ..the parts department failed to notify me when the replacement part came in. I had to call and seek the parts department out More

by regiovagnoni
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Koons Westminster Toyota responded

regiovagnoni, thank you for taking the time to leave us this positive review! Have a wonderful day!

June 05, 2026

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Employee Rating

Very good customer service . Got me in and out real quick. The work was done on timely fashion More

by bigacichetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

June 05, 2026

Dealership Rating
Employee Rating

Quick service to make a second key for us and helpful and kind staff willing to go the extra mile. More

by ericandbetsy
Recommend Dealer
Yes
Jun 06, 2026

Koons Westminster Toyota responded

ericandbetsy, thanks so much for rating us so high! Be safe on the road!

June 02, 2026

Dealership Rating
Employee Rating

Service was quick, however the diagnostic check varied from last visit which was inconsistent and confusing. More

by jschwarzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

June 01, 2026

Dealership Rating
Employee Rating

Quick efficient. Good service get you in and out on time nice waiting area Everyone is there to help More

by ddcast1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

May 28, 2026

Dealership Rating
Employee Rating

Over the visit was good. The onboard computer was not quite reset so we required a return to have the warning lights set back but that was quick and easy. More

by ardon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 28, 2026

Dealership Rating
Employee Rating

Service was done quickly and communication was excellent. Very happy with this service department and will be back. More

by dombroskys
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 28, 2026

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

May 26, 2026

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Employee Rating

Everyone was very professional in doing their job. The service writer (Todd) explained what needed to be done. Excellent service. 10 out of 10 More

by wiljacxon
Service Price Transparency
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Recommend Dealer
Yes

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