Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 4

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
263 Reviews
4.9

263 Reviews

Write a Review

263 Reviews of Todd Eckard

May 12, 2026

Dealership Rating
Employee Rating

Love the concierge service. I have been dealing with Koons for many years. Todd does an excellent job keeping me informed about the service I need, the cost and when the service More

by mvagius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Koons Westminster Toyota responded

mvagius, thank you again for taking the time to let us know how we did!

May 12, 2026

Dealership Rating
Employee Rating

I've been dealing with Koons Westminster Toyota for about 20 years for the purchase of new cars, and service for the cars that I purchased. All Koons employees are very nice and helpful. Koons cost for all o More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Harkins

May 21, 2026

Koons Westminster Toyota responded

Hello Toyota Lover, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 11, 2026

Dealership Rating
Employee Rating

Service was great and would recommend the service center. Courteous and timely. Relatively painless! Thanks! More

by seadylpatrick
Service Price Transparency
Workmanship
Recommend Dealer
Yes
May 22, 2026

Koons Westminster Toyota responded

Thank you seadylpatrick! We hope to be of service to you again!

May 09, 2026

Dealership Rating
Employee Rating

Prices were a little higher for me but overall my car got fixed and I’m happy with that and I liked the the video would like phone calls More

by rbkanejl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick the mechanic

May 23, 2026

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

May 09, 2026

Dealership Rating
Employee Rating

As always the experience at KTW is great. I wait for all services due to the distance to the shop for me, amd they have very accommodating work space. Todd does a great job of explaining all More

by john.david.wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 09, 2026

Dealership Rating
Employee Rating

Todd is outstanding. Can't say enough how well I'm treated at koons. From Mary Ann when I have purchased 9 vehicles from Koons Westminster to Todd in the Service Departme More

by jemctygue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Ann McMorrow

May 23, 2026

Koons Westminster Toyota responded

Hello jemctygue, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 08, 2026

Dealership Rating
Employee Rating

Great experience. Good communication. The dealership is top notch. Whenever I see a dash light come on it’s right back to Koons More

by rhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons Westminster Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

May 07, 2026

Dealership Rating
Employee Rating

Toddies friendly and efficient- a good combination! He communicates well. I’ve been dealing with him since I fought my 2018 Highlander! More

by cb.rooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 07, 2026

Dealership Rating
Employee Rating

The professionalism from the employees was wonderful and the timelines of the service was fast. Thanks for all you did More

by fity1632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Koons Westminster Toyota responded

Hi fity1632, thanks so much for rating us so high! Be safe on the road!

May 06, 2026

Dealership Rating
Employee Rating

Todd has been an excellent and friendly service rep since I bought my Sienna from this dealership 10 years ago. More

by jgresey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

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