Mary Ann McMorrow
Mary Ann McMorrow at Koons Westminster Toyota

Mary Ann McMorrow

New Car Sales Consultant

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.4
37 Reviews
4.4

37 Reviews

Write a Review

37 Reviews of Mary Ann McMorrow

April 27, 2026

Dealership Rating
Employee Rating

I really don’t have anything to say one way or the other regarding this dealership. I dealt with them before and this experience was ok. More

by GARASC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vitaly Gurvich

April 23, 2026

Dealership Rating
Employee Rating

Jeremy was wonderful through finance . He listens to you and what you are looking for . I have worked with him numerous times. I also enjoy my interaction with William he was wonderful and More

by bltober0601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 21, 2026

Dealership Rating
Employee Rating

Todd was very understanding and very professional when working with me on my 20-year-old FJ Cruiser. Lots of miles and lots of need for updating to go the next 220k. Todd stayed in touch, sent me updates, More

by m_hish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Eckard, Vitaly Gurvich

Apr 24, 2026

Koons Westminster Toyota responded

m_hish, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 15, 2026

Dealership Rating
Employee Rating

Great experience! Maryann was great to work with! Great selection and not pushy at all!! More

by cgill1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 17, 2026

Koons Westminster Toyota responded

cgill1, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 09, 2026

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Employee Rating

The day that we picked up our vehicle our sales associate had to balance time with us and 2 other customers. We were moved around to several desk locations until the transaction was completed. We had set a More

by dalebowman0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel

Apr 12, 2026

Koons Westminster Toyota responded

Thank you for sharing your recent experience with us. We apologize for any inconvenience caused by having to balance multiple customers during your pickup. We strive to make every appointment efficient and will work to improve our process in the future. Thank you for your feedback and we hope to provide a better experience for you next time.

April 08, 2026

Dealership Rating
Employee Rating

This the third car I have bought at Koons Westminster, and Mary Ann McMorrow has been the salesperson. Mary Ann is accessible, and transparent throughout the process. More

by smedick13
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Apr 10, 2026

Koons Westminster Toyota responded

smedick13, we really appreciate this positive review! Thanks so much!

February 28, 2026

Dealership Rating
Employee Rating

It was a friendly dealership. But I was a little upset that they didn't tell me that the car was a smokers car. I didn't realize it till after I drove it a little. Had I known it More

by sicklecd263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2026

Koons Westminster Toyota responded

Thank you for your review. We apologize for not communicating the previous owner's smoking habits. We strive to be transparent and will ensure to disclose all information in the future. We hope you are still enjoying your car.

February 11, 2026

Dealership Rating
Employee Rating

Loved the selection options and sales/finance staff was friendly and helpful but...I still am waiting on the "We owe you" after a month of ownership. No call for explanation. Hopefully they will wow me wit More

by M.J.GREEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2026

Koons Westminster Toyota responded

Thank you for your review and for choosing our dealership. We apologize for any delays in receiving your "We Owe You" and for not providing an explanation. We are committed to providing exceptional customer service and will make sure to address this issue with our team. We appreciate your feedback and hope to make it up to you in the near future.

January 28, 2026

Dealership Rating
Employee Rating

No high pressure sale tactics and had no problems with the entire purchase. This is my third purchase from Koons. More

by gb856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel

Jan 30, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

January 01, 2026

Dealership Rating
Employee Rating

I have never had any problem with a workmanship and the people in the service department More

by bj425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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