Bridgett Kirby
Bridgett Kirby at Koons Westminster Toyota

Bridgett Kirby

Service Advisor

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.5
34 Reviews
4.5

34 Reviews

Write a Review

34 Reviews of Bridgett Kirby

September 06, 2026

Dealership Rating
Employee Rating

My experience here is always good. That's why I keep coming back. I won't have to worry about anything. They just get it done. No hassles More

by brandon.keith.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 24, 2026

Dealership Rating
Employee Rating

The brake job and oil change was done properly but the failure to put one of our hubcaps on correctly caused us to lose it on the way home. More

by wevt6110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Koons Westminster Toyota responded

Hi wevt6110, thanks so much for rating us so high! Be safe on the road!

August 12, 2026

Dealership Rating
Employee Rating

They kept me informed throughout the process. They were ery friendly. Completed the work quickly.. More

by pkrynick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

July 26, 2026

Dealership Rating
Employee Rating

Very efficient check in process, comfortable waiting area and maintenance completed in a timely manner More

by rwdecker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Koons Westminster Toyota responded

Hello rwdecker, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

July 15, 2026

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by sule55uk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

May 28, 2026

Dealership Rating
Employee Rating

Over the visit was good. The onboard computer was not quite reset so we required a return to have the warning lights set back but that was quick and easy. More

by ardon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 15, 2026

Dealership Rating
Employee Rating

Their staff is very helpful and professional. The pick-up and return policy is the best and they always notify me when the work is done. More

by raybaker1921
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Harris

May 21, 2026

Koons Westminster Toyota responded

Hello raybaker1921, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 11, 2026

Dealership Rating
Employee Rating

Service was great and would recommend the service center. Courteous and timely. Relatively painless! Thanks! More

by seadylpatrick
Service Price Transparency
Workmanship
Recommend Dealer
Yes
May 22, 2026

Koons Westminster Toyota responded

Thank you seadylpatrick! We hope to be of service to you again!

May 01, 2026

Dealership Rating
Employee Rating

Service was excellent. The staff were very helpful. Car was done on time with no problems. I’ll be scheduling my next service with this location. More

by dkanz49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 21, 2026

Dealership Rating
Employee Rating

Great quick service, Waiting room comfortable and clean. They really take good care of my car! More

by dh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Koons Westminster Toyota responded

dh2, we really appreciate this positive review! Thanks so much!

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