Dan Walsh
Dan Walsh at Koons Westminster Toyota

Dan Walsh | Page 2

Service Advisor

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
25 Reviews
4.9

25 Reviews

Write a Review

25 Reviews of Dan Walsh

February 14, 2026

Dealership Rating
Employee Rating

Easy to schedule service as I left my vehicle for the day. They kept me informed several times throughout the day concerning the progress of my Tundra… Very pleased with their service department! More

by mchrencik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

January 19, 2026

Dealership Rating
Employee Rating

I since purchasing our Sequoia new in 2019, I go 25 miles out of my way to have service done at Koons Westminster rather than the local dealer 5 minutes away. They communicate well and are technically excel More

by schaefferam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Eckard , David Hiser

January 09, 2026

Dealership Rating
Employee Rating

Professional, Courteous , and the fix was accomplished an hour sooner than expected. Very good experience. More

by gimmeshelter74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2026

Dealership Rating
Employee Rating

It was a good experience. My appointment was on time. The waiting area was nice and I received text messages letting me know when my car was ready. I was in and out in less th More

by nora.whitmore75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2025

Dealership Rating
Employee Rating

I am very pleased with your workers and waiting time! I like being told what was needed to do and my car is in great shape! Thank you so much! More

by ktmeow
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 15, 2025

Dealership Rating
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Milo does a terrific job updating me on my service needs, truly professional. Thanks again. More

by Shawn.kerr42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Eckard

December 08, 2025

Dealership Rating
Employee Rating

Jacob Staub and the rest of the Service Team always make the experience pleasant quick and worry free. More

by scarff7763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2025

Dealership Rating
Employee Rating

Very thorough on the service. Great customer service. They told me exactly what was needed and kept me informed on the progress. They also finished in a very timely manner More

by repovse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

Dealership Rating
Employee Rating

The dealership is well staffed. However, they're extremely busy so much so that I believe things are being lost.In the details when it comes to customer service More

by lorettagaffney21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 23, 2025

Koons Westminster Toyota responded

Hi Loretta, Thank you for your feedback. While we’re glad you found our dealership well staffed, we’re sorry if the high volume impacted your customer service experience. Your comments are valued, and we’ll use them to help improve attention to detail moving forward. Please feel free to reach out if there’s anything more we can do. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 18, 2025

Dealership Rating
Employee Rating

The service at Koons Toyota was excellent. Everyone in the service department was friendly and professional. My inspection was on time and thorough. More

by JAYBBLUES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bridgett Kirby

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