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BMW of Westlake
Westlake, OH
5,045 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 07, 2026
Very professional and prompt.
Kelly was very responsive to any questions and has an exceptional customer service mindset
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by Always curious
Verified Customer
Verified Customer
February 07, 2026
First class operation.
Kevin was transparent about the services and what I could expect fo maintenance items in the future. The short video of the technician walking around
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by DAN_PALKOVIC
Verified Customer
Verified Customer
Employees Worked With
Kevin. The Service Manager
February 06, 2026
Matthew helped me with my service appointment,
communicated well, and followed up afterwards. I appreciate the excellent customer service.
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by s14mohr
Verified Customer
Verified Customer
Employees Worked With
Matthew
Dealership Inventory (245 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free Loaner Cars
- After Hours Drop-Off
- Free Coffee
- Cable TV
- Free Drinks
- Free WiFi
- Television
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Home Delivery
- Drive-In Service
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
