Dan Sills
Dan Sills at Elder Ford of Tampa

Dan Sills

General Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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3.6
178 Reviews
3.6

178 Reviews

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178 Reviews of Dan Sills

December 09, 2025

Dealership Rating
Employee Rating

Atención a todos mis hispanos: sean muy cautelosos, no se dejen presionar, y siempre pidan y revisen cuidadosamente su contrato antes de firmar. En Elder Ford, intentan apresurar a los clientes a salir, lo q More

by 90lopezadriana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 11, 2025

Elder Ford of Tampa responded

Hola, nos esforzamos por ganar clientes para toda la vida y lamento profundamente saber de su experiencia negativa con nuestro concesionario. Me gustaría tener la oportunidad de intentar recuperar su confianza en nuestro negocio intentando resolver este asunto, si aún puedo. Tomo muy en serio los comentarios y sugerencias de nuestros clientes, así que por favor, tómese un minuto para llamarme al 813-279-7301. Me gustaría entender exactamente qué salió mal y espero poder mejorar su experiencia. Gracias, Dan Sills Gerente General Elder Ford de Tampa

Dec 11, 2025

90lopezadriana responded

Hello, thank you for responding. I prefer to continue in writing so everything remains documented. My negative experience with the dealership was not a simple misunderstanding. There were several serious issues: The warranty claim was denied based on a contract I was never given and never signed. I was rushed through the purchase, and I never received the contract that was supposed to include the warranty. A claim was processed using an unsigned, nonexistent contract, which left me with over $15,000 in repairs. There was also an unrecorded phone call from you ,Dan that made me feel minimized and intimidated, and as a woman asserting my rights, I will not allow myself to be treated that way. I appreciate the attempt to “win customers for life,” but at this point I need clear solutions, not a phone call. Please provide the following in writing: 1. A detailed explanation of how a warranty claim was processed using a contract that was never signed or provided to me. 2. What steps will be taken to correct this error, considering the expenses and damages I have already incurred. 3. The name and position of the person who will be taking responsibility for this case. I look forward to your written response. Thank you. Adriana Lopez

Dec 11, 2025

90lopezadriana responded

Hello, thank you for responding. I prefer to continue in writing so everything remains documented. My negative experience with the dealership was not a simple misunderstanding. There were several serious issues: The warranty claim was denied based on a contract I was never given and never signed. I was rushed through the purchase, and I never received the contract that was supposed to include the warranty. A claim was processed using an unsigned, nonexistent contract, which left me with over $15,000 in repairs. There was also an unrecorded phone call from you, Dan that made me feel minimized and intimidated, and as a woman asserting my rights, I will not allow myself to be treated that way. I appreciate the attempt to “win customers for life,” but at this point I need clear solutions, not a phone call. Please provide the following in writing: 1. A detailed explanation of how a warranty claim was processed using a contract that was never signed or provided to me. 2. What steps will be taken to correct this error, considering the expenses and damages I have already incurred. 3. The name and position of the person who will be taking responsibility for this case. I look forward to your written response. Thank you. Adriana Lopez

October 22, 2025

Dealership Rating
Employee Rating

It was a very easy transition, took a couple of hours and we got the vehicle we came in for. More

by alisamusgrave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2025

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2025

Dealership Rating
Employee Rating

It’s weird how suddenly all these vague praising reviews are popping up to block out the one exposing this absolute horror show of a shady dealership. More

by sean_herrala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 11, 2025

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 12, 2025

Dealership Rating
Employee Rating

Elder ford always does excellent work ! I would advise for all to shop with elder ford More

by QTHOMPSON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

Terrible place to buy a car. They add 4k to every car. motto is they have to lowest prices but they don’t. Dan sills the Gm dose not care about his sales people or his managers, More

by CRedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2025

Elder Ford of Tampa responded

Hi Credd, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 30, 2025

Dealership Rating
Employee Rating

Elder Ford is the most affordable dealer of all the Ford dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Elder Ford of Tampa responded

Hello Ruby, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2025

Dealership Rating
Employee Rating

They did an Awesome work on my vehicle I’m very happy with it! Very professional team More

by YARIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Elder Ford of Tampa responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 09, 2025

Dealership Rating
Employee Rating

They did a good day job selling me v this vehicle. I'm also a repeat customer! More

by darincmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

January 10, 2025

Dealership Rating
Employee Rating

Very friendly and a great bunch of employees to do my business with. I'll look at trading in my new car in a few years for a truck. More

by Priceless6642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

January 04, 2025

Dealership Rating
Employee Rating

Horrible Management. Unprofessional staff. Would not recommend taking vehicle here due to bait and switch. And the employees are dishonest to customers. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 06, 2025

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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