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Cruz Drahonovsky
Cruz Drahonovsky at Russ Darrow Honda

Cruz Drahonovsky

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Cruz Drahonovsky

February 27, 2026

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Always have a great experience at Russ Darrow Honda. Thanks guys I recommend for any service you need More

by b.holk
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Recommend Dealer
Yes
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Feb 27, 2026

Russ Darrow Honda responded

Thanks for recommending our service for your Honda CR-V. Cruz and the team are glad to hear you always have a great experience. We look forward to helping with any future maintenance or repairs. George Matthews george.matthews@russdarrow.com

February 21, 2026

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Smooth and simple recall maintenance. Appropriate expectations given and professional follow through as well as follow up More

by mikecappozzo
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Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Feb 21, 2026

Russ Darrow Honda responded

We’re pleased the recall maintenance was smooth and that our team set clear expectations and provided professional follow-up. Thank you for trusting us with your Honda CR-V, and we welcome you back whenever you need us. George Matthews george.matthews@russdarrow.com

February 17, 2026

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Love working with Cruz. I can trust him for excellent explanations and advice. Thank you. More

by KURRRE
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Recommend Dealer
Yes
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Feb 17, 2026

Russ Darrow Honda responded

Thank you for recognizing Cruz’s clear guidance during your Honda service. We’re glad you feel confident in his explanations and advice. We look forward to being of help again. George Matthews george.matthews@russdarrow.com

February 01, 2026

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Very friendly,good service. Thanks Mr. Cruz!! Overall better than the times before. Thanks again Darrow! More

by MONTELL
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Recommend Dealer
Yes
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Feb 01, 2026

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 01, 2026

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Cruz was friendly and informative and made sure I understood my car’s maintenance and upkeep. More

by Okrause
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Recommend Dealer
Yes
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Feb 02, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

January 21, 2026

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Very friendly, very good service. Cruz was very nice, pleasant, very helpful and really took care of me and my sister.Thanks for being nice More

by A-m1979
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Recommend Dealer
Yes
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Jan 21, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 20, 2026

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It was a Great experience. It was nice fast simple good customer service. I really appreciated it More

by aRQUAVIUS344
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Recommend Dealer
Yes
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Jan 20, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 01, 2026

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Prompt service. Cruz was helpful. Affordable service. Waiting area was clean. Car has been running good. More

by PAULROBACK
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Recommend Dealer
Yes
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Jan 02, 2026

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

November 09, 2025

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I love the video that you send so we can know what was done thanks! More

by COBBSREGINA
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Aleiah Brown , Samantha Trepczyk

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Nov 09, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

November 01, 2025

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My visits to Russ Darrow Honda are always pleasant and worry free. The staff is professional courteous and knowledgeable. The service department does excellent work and is top notch. None better. More

by EGANAUDIO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Zach Gresbach , Samantha Trepczyk

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Nov 01, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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