Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 46

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

March 30, 2021

Dealership Rating
Employee Rating

This is one of the best dealerships I've done business with, I bought the first truck I ever owned from them back in the early 2000s and I've always been impressed with them. Their service dept is very pr More

by Ecarter01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Paul Asano

Mar 31, 2021

Ken Ganley Ford Norton responded

It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

March 27, 2021

Dealership Rating
Employee Rating

Austin was absolutely wonderful! He answered all our questions and if he didn’t have an answer, he made sure he asked someone who would know. I would absolutely recommend Ganley to anyone looking to bu More

by Bbray1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Mar 28, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience working Austin with Ganley Ford. We appreciate your business and hope to see you again soon!

March 24, 2021

Dealership Rating
Employee Rating

Had a bit of a mixup on the 1st day we went and wasn't planning on coming back after a 3 hour drive there. After we left the dealership we stopped and got dinner and received a text that they got the deal More

by scjohnson6921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Aaron Forsythe, Paege

Mar 25, 2021

Ken Ganley Ford Norton responded

I know we had a bumpy start and you were left originally unsatisfied but grateful that you gave Paege, Aaron, Kevin, and Craig the opportunity to work with you to rectify the situation. Thank you for choosing Ganley Ford and we hope to see you again in the future.

March 22, 2021

Dealership Rating
Employee Rating

Pleasure to work with, always nice,gets the job done, enjoy doing business with them, Tom Stancil is a pleasure to do business with, always thorough and professional, great guy!! More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano

Mar 22, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford! We'll be sure to pass along your compliments to Tom and the rest of the team. We truly appreciate your business and hope to see you again soon!

March 10, 2021

Dealership Rating
Employee Rating

I have bought several vehicles from ganley and every purchase has been at the highest level our salesman Tom stancil couldn't do a better job he's always on the ball always has an answer and he says wha More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

Mar 10, 2021

Ken Ganley Ford Norton responded

It's great to hear that Tom and the team were able to get you exactly what you needed and that you had such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ganley Ford!

March 07, 2021

Dealership Rating
Employee Rating

Good experience. Changed my mind about Auto dealerships. I've never gone back to the same dealership a second time, till now. I've ALWAYS had bad experiences dealing with any dealerships until Ganley Ford. More

by CORVAIRCORKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. We are so happy to hear that both Tony and Craig were great to work with. Please don't hesitate to reach out if you need anything else. We are looking forward to having you as one of our valued customers for many years to come. Congratulations on your new vehicle.

March 06, 2021

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Employee Rating

They had just what I wanted plus a friendly, quick transaction. I left Ganley Ford that afternoon as happy (maybe happier) as in the previous 3 Ford purchases. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience! Congratulations on your new Ford! Please let us know if we can be of any further assistance. We're always happy to help.

February 25, 2021

Dealership Rating
Employee Rating

Best car buying experience ever. Staff took the time to really understand my unique situation and found an affordable, creative solution... fast! When I returned the next day the vehicle and all the paperw More

by dladines
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Kevin Kneebusch , Ken Steel, Paige

Feb 25, 2021

Ken Ganley Ford Norton responded

We are so pleased to hear that Ken Steel & the rest of our staff gave you the best car experience ever! Thank you for your business & for trusting us to help you with your unique situation! Please let Ken know if there's anything else that we can do for you! And enjoy your new vehicle!

February 19, 2021

Dealership Rating
Employee Rating

The entire team there was so fantastic and helpful. I’m loving my new Ecosport! My salesman Aaron was knowledgeable and friendly and everyone involved made the process so easy. Thanks Ganley Team :) More

by Rachel.jaffe2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe, Paege Guy

Feb 19, 2021

Ken Ganley Ford Norton responded

Thanks for the review Rachel! We are so glad to hear that Aaron Forsythe & the entire Ganley Team gave you such a fantastic & easy car buying experience! Please let Aaron know if there's anything else that we can do for you! And enjoy your new EcoSport!!

February 17, 2021

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Employee Rating

I have purchased about 5 cars from Ganley. Always easy to work with. Friendly, helpful and a good selection. I would reccomend it to anyone looking for a car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Laurie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience once again and appreciate your continued business!

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