Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 45

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

May 25, 2021

Dealership Rating
Employee Rating

This is the dealership to go to ! Franco is our man for buying a new car, second time to trade in our vehicle with him. Great to deal with, no gimmicks, no punches. Go to Ganley Ford, you won't be sorry !! More

by Steve3165
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

May 25, 2021

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Franco. Congratulations on your new Fusion, Steve! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 21, 2021

Dealership Rating
Employee Rating

Great service, positive attitudes, answered all questions, everyone greeted me by name and inteoduced themselves. They seemed excited for me and ready to help whenever I needed them. More

by KKDOUGLAS96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 05, 2021

Dealership Rating
Employee Rating

Great experience with Ganley Ford. I searched far and wide for the specific truck I wanted (I’m from North Dakota) and found my truck here at Ganley Ford. After inquiring on the truck, I was quickly met More

by tlancaster47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Ganley Ford are glad to have you as a customer.

April 22, 2021

Dealership Rating
Employee Rating

Great dealership with great people. I went in to look at a specific vehicle that was already being looked at by another customer, and Austin found me another vehicle that I liked even better. More

by Brett.netzband
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Apr 22, 2021

Ken Ganley Ford Norton responded

Thank you, Brett, for your business and this review. We're happy to hear that Austin and our team were able to help you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!

April 21, 2021

Dealership Rating
Employee Rating

Ganley Ford is one of the few dealerships that offer courtesy cars if your car needs service that takes over a day to complete. I appreciate that they offer this service. More

by LPOPLOS1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano

Apr 21, 2021

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

April 19, 2021

Dealership Rating
Employee Rating

I bought four cars from Ganley over the years and I won't go anywhere else. Being self employed is always a nitemare to buy anything but the guys at Ganley make it easy More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback, Dave, on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 13, 2021

Dealership Rating
Employee Rating

Franco answered our inquiry over the weekend. We set an appointment and he had the car ready when we got there. Everyone treated us well and we thought they were fair on the price. More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Apr 14, 2021

Ken Ganley Ford Norton responded

Thank you, Al, for your business and this review. We're happy to hear Franco was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2021

Dealership Rating
Employee Rating

We really liked working with Austin. Very professional, We really liked working with Austin. Very professional, knew his products, and he made the buying process work smoothly. Very helpful in answering More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Austin Temsey

Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you so much, Barry, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 02, 2021

Dealership Rating
Employee Rating

Aaron was amazing, I walked in to look at cars for the future. I ended up purchasing a 2020 Edge, I can say they were all fantastic and it would not be a lie. However Aaron made sure he showed me exactly More

by Annie.mitchell411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Jennifer Fincham, Aaron Forsythe, Drew

Apr 04, 2021

Ken Ganley Ford Norton responded

We are very happy, Annie, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 01, 2021

Dealership Rating
Employee Rating

Fantastic dealership, all around. This is not my first experience with Ganley Ford. I’ve purchased used vehicles, from them in the past. Everyone I worked with was professional and courteous. I will surel More

by aaron060775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Ken Ganley Ford Norton responded

Thank you so much for once again choosing Ganley Ford! Congratulations on your purchase, and let us know if we can be of any more assistance!

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