Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 37

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

May 02, 2022

Dealership Rating
Employee Rating

Best sales and service completely satisfied Very smooth from the beginning to delivery time Love my new Ford More

by mschneides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

May 01, 2022

Dealership Rating
Employee Rating

Everyone is so friendly. Franco had everything waiting for me. Craig in finance got me in and out very quickly. Highly recommend this dealership! More

by wild4kittys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2022

wild4kittys responded

Thanknyou Ganley Ford!

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

April 29, 2022

Dealership Rating
Employee Rating

An absolutely amazing experience. Found the car online, filled out the quick application, spoke with Tony on the phone a couple of times and within an hour my deal was locked in and r More

by Lyostrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

May 02, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tony, and we look forward to working with you again.

April 29, 2022

Dealership Rating
Employee Rating

Very thorough yet comfortable experience. A pleasure doing business here. Would recommend this dealership to everyone. More

by Kfix0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

May 02, 2022

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 26, 2022

Dealership Rating
Employee Rating

Definitely got noticed the moon when I walked in on the lot. Jennifer came right up to me and made sure I was assisted with everything I needed. I admit that I was not used to that in 2022! I’ve been acros More

by Danmccollums
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham

Apr 27, 2022

Ken Ganley Ford Norton responded

Dan, Thank you! Jennifer and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

May 03, 2022

Danmccollums responded

.

May 03, 2022

Danmccollums responded

Was very pleased and delighted today at the level of professionalism and courtesy I was shown by Sales Manager, John! :). There was a slight cosmetic issue with my 2014 Mustang that I did not notice until a few days later. I took it back; Jen and John were both highly receptive of what I had to say. They even fixed the blemishes free of charge! Not to mention Iwas highly impressed with the level of care that was put into making the repair, I can’t even tell there was ever an issue! Way to go, guys! You definitely went the extra mile for me and I will not forget it. Thanks so much again!! :)

April 24, 2022

Dealership Rating
Employee Rating

Traveled from out of state to buy a new car. They made the process easy and fast. More

by aksmithaks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Apr 24, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2022

Dealership Rating
Employee Rating

This was the best car buying service I ever had! Everyone was so helpful and nice! More

by saschester
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Austin Temsey

Apr 24, 2022

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 22, 2022

Dealership Rating
Employee Rating

Desmond is a kind and conscientious man He worked hard to make sure I was happy with all aspects of my purchase. I will be back to Ganley Ford. More

by Dcwhited
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Apr 24, 2022

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford Norton!

April 21, 2022

Dealership Rating
Employee Rating

I have purchased my last 4 cars from Franco and Ken Ganley Ford. From start to finish, the sales process was awesome. Thanks to the whole team at Ken Ganley Ford Norton. Great job guys and girls. More

by jimandchrisk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Apr 22, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, your feedback and rating mean a lot to us. We're glad Franco and our team were able to help, and we hope to see you again!

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