Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 32

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

April 11, 2023

Dealership Rating
Employee Rating

Franco met my wife and me at Ganley's of Norton's front door; after a greeting, I told him we had been wrangler owners for thirty years or so but, with our progressing age, found them increasingly a bit to More

by dslinko
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 12, 2023

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

March 26, 2023

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We had a great experience with Franco and the team at Ken Ganley Ford! Bought out the lease on my F150 and the process took less than 20 minutes. Thank you! More

by sfd1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 27, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Franco, and it was a pleasure having you at the dealership. We appreciate your review!

Mar 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 22, 2023

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Employee Rating

Sean was beyond helpful! So friendly and knowledgeable about the ins and outs of the car. So glad he was there to help me through the purchase process - he made it easy, quic More

by Tuscon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova , Jennifer Fincham, Sean Pangburn

Mar 23, 2023

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Sean and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Mar 24, 2023

Ken Ganley Ford Norton responded

Hi Tuscon, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2023

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From the first time I spoke with Austin, I was comfortable with him. I was open and honest about my needs and he was the same in return. Overall very good experience from beginning to end. More

by Merchantmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Mar 15, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Mar 16, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We hope you have a great day!

February 27, 2023

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Top shelf dealership! These folks rock and take great care of me and my wife. More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman , Christian Rodriguez, Brandon Taylor-Mitchell, John Chapman

Feb 28, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Mar 02, 2023

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2023

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No pressure everyone great and friendly. Love the experience can’t wait to buy another More

by rkennat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Matt Palffy , Paul Asano

Feb 27, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Feb 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

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Employee Rating

They are the most friendliest people they were so nice . Especially Franco our salesman he was the best. I would definitely recommend this salesman and Ford dealership if you are looking to buy a ford. Than More

by brady.robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Feb 28, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Feb 27, 2023

brady.robin responded

You are welcome and hope to see you again soon!

February 24, 2023

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Employee Rating

Well worth the drive- friendly & inviting atmosphere. Thank you to Google for leading us here. More

by nheidecker
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

Feb 24, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

February 20, 2023

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Employee Rating

Top notch staff ! Adam made my experience well worth the 2 hour drive. Would recommend Adam as well as the dealership to anyone looking for a new or used vehicle. The More

by sparkyjb7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Magyarics, Emily Jones

Feb 21, 2023

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Adam had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Feb 23, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 16, 2023

Dealership Rating
Employee Rating

Wow wat a experience they make everything feel so easy wen getting a car. This is my second car i got from here both times they did a great gob. Thank you so much tony and the ganley team More

by Chazmyers2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tony Zuppe

Feb 16, 2023

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. Tony and the team are always happy to help!

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