Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 33

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

October 18, 2022

Dealership Rating
Employee Rating

Awesome salesman! Worked hard to help me out. Made me feel at ease after arriving feeling I would be judged. More

by Kebela
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Sean Pangburn

Oct 19, 2022

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 15, 2022

Dealership Rating
Employee Rating

We showed up unannounced and were greeted quickly. The process was handled professionally and rather quick all things considered. Overall we are happy with our purchase and everyone at Ken Ganley Fo More

by cdziak22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Oct 17, 2022

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

October 04, 2022

Dealership Rating
Employee Rating

Great customer service and great communication and quickness with the service all around Great people. More

by Korey Booher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Christian Rodriguez

Oct 05, 2022

Ken Ganley Ford Norton responded

Thank you, Korey, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 02, 2022

Dealership Rating
Employee Rating

Great experience in finding the right vehicle for my son - we had a couple of hiccups during the purchase phase but they were quickly resolved, overall 10/10 More

by BKWOLF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 14, 2022

Dealership Rating
Employee Rating

Tony Zuppe and John Chapman always make the process quick and easy! Picked up car 6 from them today. Won't buy my cars from any one else. More

by Katherine M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Sep 14, 2022

Ken Ganley Ford Norton responded

Thank you, Katherine! Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 13, 2022

Dealership Rating
Employee Rating

ALWAYS HAVE A GREAT EXPERIENCE AT GANLEY FORD. I HIGHLY RECOMMEND THIS DEALERSHIP. REPEAT CUSTOMER More

by CDOUGLAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 09, 2022

Dealership Rating
Employee Rating

Easy as could be. No hassle. Franco is the best. Would buy from them again. More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 06, 2022

Dealership Rating
Employee Rating

Franco and John were fantastic! Such and easy experience with the purchase. Highly recommended! Thanks again! More

by Ericpal1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Ken Ganley Ford Norton responded

Eric, Thank you so much for your wonderful review! We are thrilled that Franco and John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

September 03, 2022

Dealership Rating
Employee Rating

We had leased our F-150 from Ganley and decided to purchase it at lease end. Franco was on top of everything and his service was excellent. Quick, smooth, and effortless on our part. Thank you Ganley More

by sugdenjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Sep 05, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Franco and all of us at Ken Ganley Ford Norton are glad to have you as a customer!

Sep 06, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2022

Dealership Rating
Employee Rating

I had good salesman. Franco took my information over the phone and got financing started before we got to the dealership.Everone was easy to work with I would recommend t More

by tcfdavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Cashier. Chris

Aug 31, 2022

Ken Ganley Ford Norton responded

It's fantastic to hear that Franco provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

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