Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 26

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

August 30, 2023

Dealership Rating
Employee Rating

Exceptional, friendly, professional staff! What a great experience! I just bought my first truck from Ken Ganley Ford, I will definitely be back!! Austin Temsey was my sales consultant. He was More

by adamsiebarth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Aug 31, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Austin was able to help, and we hope to see you again!

August 29, 2023

Dealership Rating
Employee Rating

Very friendly and helpful staff. Joe was a excellent sales man. Also helped me get in the payment range I was looking for More

by albertcott52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Aug 29, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Albert! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

August 28, 2023

Dealership Rating
Employee Rating

Tony and Ken Ganley Ford delivered on this beautiful mustang GT! They helped us find this beautiful gem and it has not disappointed us at all. More

by bemerick10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Aug 28, 2023

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new Mustang, and let us know if we can be of any more assistance!

August 28, 2023

Dealership Rating
Employee Rating

I basically bought my e-transit phone over the phone and flew to Ohio to drive it back to Denver. Tony Zuppe is prolly one of the last honest car salesman left , at least in my 27 years of buying vehicles. More

by handyman_of_highlands
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe, Gavin Barnes

Aug 28, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Tony and our team, and we hope you enjoy your new van!

August 23, 2023

Dealership Rating
Employee Rating

Franco and the team at Ken Ganley Norton made the purchase of my Ford Edge fast and easy. This is our second purchase with Franco and I highly recommend him. Straight forward and absolutely no pressu More

by loriw1423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Franco delivered such a great experience!

August 19, 2023

Dealership Rating
Employee Rating

Tony was amazing to work with. He listened to everything that I had wanted in a truck. He took the time to show me multiple trucks and ultimately this beautiful blue XLT came home More

by bemerick10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Joe Peticca

Aug 21, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Aug 23, 2023

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2023

Dealership Rating
Employee Rating

Dez was an amazing person to work with. He always makes helps me get what I want. More

by adw4376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Aug 15, 2023

Ken Ganley Ford Norton responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton; we look forward to having you as one of our valued customers for many more years to come.

Aug 15, 2023

adw4376 responded

As long as Dez is there you will have my service. He is the man.

August 08, 2023

Dealership Rating
Employee Rating

Today I worked with Des snd Franco to buy out my lease. My options in the process on buying my lease or going into a new lease were explained well. Franco did a great job walking me trough the purchase. More

by Deni hi
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Aug 10, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Desmond and Franco were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 07, 2023

Dealership Rating
Employee Rating

Joe was very polite and wasn’t over bearing on purchasing the vehicle. Also was very helpful on giving information about the vehicle More

by Jared b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Aug 08, 2023

Ken Ganley Ford Norton responded

Thank you so much, Jared, for your kind words for Joe and for taking the time to leave us this wonderful feedback! Congrats on your new vehicle! We look forward to working with you again!

July 31, 2023

Dealership Rating
Employee Rating

Enjoyed working with Joe - friendly and helpful through the whole process. Would seek out his assistance again. More

by terryhatcher58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Aug 01, 2023

Ken Ganley Ford Norton responded

Thank you, Terry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

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