Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 23

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

February 20, 2024

Dealership Rating
Employee Rating

This was needed as my Cherokee Trailhawk needed a major repair. After looking at the compass and taking it for a test drive with Joe I had to think about it as I just retired. Joe worked with me and we ex More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Feb 20, 2024

Ken Ganley Ford Norton responded

Ron, Thanks for sharing your thoughts about your experience working with Joe here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

February 19, 2024

Dealership Rating
Employee Rating

Great customer service, excellent very helpful. Glad we came there . Love the car. Would recommend. More

by Min48go
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Feb 19, 2024

Ken Ganley Ford Norton responded

Congratulations on your new vehicle and thank you for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance!

February 17, 2024

Dealership Rating
Employee Rating

This is the most friendly place to deal with. Everyone takes their time and listens to what you want rather than try to sell you something you don’t want. A great place to Buy a vehicle. More

by herbertspath69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Scott Spath , Joe Peticca

Feb 18, 2024

Ken Ganley Ford Norton responded

Herbert, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Feb 23, 2024

Ken Ganley Ford Norton responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2024

Dealership Rating
Employee Rating

It was a stress free experience We felt comfortable and not pressured to buy Thanks More

by Connielindsay103060
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Feb 15, 2024

Ken Ganley Ford Norton responded

Connie, Thanks for sharing about your experience with Ken Ganley Ford Norton. Craig and our team appreciate your business and hope to see you again soon!

February 14, 2024

Dealership Rating
Employee Rating

Ganley was friendly and welcoming. Tony Z. Knew who I was when I entered the building. More

by Bonzermca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe, Kevin Kneebusch

Feb 14, 2024

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Tony and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 12, 2024

Dealership Rating
Employee Rating

Great customer service, kind people, and willing to work out a great deal! Got exactly what I was looking for here, and Tony and Austin were a great help! More

by hannahagudelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Austin Temsey

Feb 13, 2024

Ken Ganley Ford Norton responded

Hannah, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Tony, Austin, and our team appreciate your business and hope to see you again soon!

February 07, 2024

Dealership Rating
Employee Rating

I have been through the wringer when it comes to finding a new car and it was such a blessing that Christian handled this for us and made it such a smooth transaction. His knowledge and patience was a breat More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

Feb 07, 2024

Ken Ganley Ford Norton responded

Justin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christian and our team, and we look forward to working with you again.

February 07, 2024

Dealership Rating
Employee Rating

I bought my truck and my wife's Bronco Sport from Jack. He is a great salesman and keeps in touch after the sale to make sure we are happy. I tell everyone I know to go see him when they need a new car More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Jack Leonhard

Feb 07, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business, Gary, and hope to see you again soon!

February 06, 2024

Dealership Rating
Employee Rating

I went in to buy my lease out. They were really nice and I was in and out in about 45 minutes. Thank you for your service!!! More

by LisaKasserman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Sean Pangburn

Feb 07, 2024

Ken Ganley Ford Norton responded

Lisa, We are very happy to have provided you with such a positive experience! Craig and our team sincerely value your business and look forward to your next visit.

February 06, 2024

Dealership Rating
Employee Rating

Joe was helpful and accommodating in ensuring that we had the right information and best experience possible with Ford Norton More

by Vanlehnderek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Feb 06, 2024

Ken Ganley Ford Norton responded

Derek, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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