Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 35

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

July 27, 2022

Dealership Rating
Employee Rating

Incredible experience! Highly recommend! They were quick and on point. Answered all my questions and followed through on all my questions. More

by mgalloway
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Scott Bomgardner

Jul 28, 2022

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let us know if we can be of any more assistance!

Jul 29, 2022

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 25, 2022

Dealership Rating
Employee Rating

They had the truck I wanted, the knowledge and time to answer questions and I was in and out in an hour with my new truck! More

by John.ault.dev
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Jul 27, 2022

Ken Ganley Ford Norton responded

John, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford Norton!

July 13, 2022

Dealership Rating
Employee Rating

It was my first time and whenni got there I was greeted by the dealer Austin who was very helpful and a awesome guy More

by Jttodd45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Austin Temsey

Jul 13, 2022

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Austin had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 12, 2022

Dealership Rating
Employee Rating

I appreciate the team at Ganley Ford for their patience in explaining the deal to me, their professionalism, no pressure, and the courtesy they showed me. I walked out with a smile, thank you More

by Bbonnie084
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Austin Temsey

Jul 13, 2022

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

June 25, 2022

Dealership Rating
Employee Rating

From start to finish everyone at Ganley has been very helpful and up front. Franco in the sales department made the process of purchasing my lease painless. And Fulton in the service department was great More

by bamotil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We look forward to your next visit! Take care!

June 21, 2022

Dealership Rating
Employee Rating

From my phone call until I pulled out of the parking lot I received great customer service! Jennifer is great and made the process so easy! Thanks so much! More

by smconway1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham

Jun 21, 2022

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 16, 2022

Dealership Rating
Employee Rating

Great vehicle buying experience no hassles dealing with the sales people and the management enjoyed our experience and the speediness of the whole process. More

by swpfeifer74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jun 17, 2022

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 16, 2022

Dealership Rating
Employee Rating

What a pleasure to work with Scott Bomgardner. He is honest, trustworthy, professional, knowledgeable and respectful. More

by cheryl.ozmore
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Kevin Kneebusch , Scott Bomgardner

Jun 17, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to Scott here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 15, 2022

Dealership Rating
Employee Rating

Very happy working with Sean and his team. They worked a fair price on a hard to find vehicle. Worked the deal quickly and had me in and out in an hour. Sean even picked me up from the airport More

by R. Cate
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Jun 16, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2022

Dealership Rating
Employee Rating

Really a great place to do business with! The salesman was very knowledgeable and the staff were courteous and friendly! More

by stevemehal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Jun 06, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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