Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 10

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

February 12, 2025

Dealership Rating
Employee Rating

Desmond is beyond the best. He is easy to deal with, friendly and he listens to what the customer wants and needs. I keep going back because of him!! More

by Skay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Desmond and our team, and we look forward to working with you again.

February 11, 2025

Dealership Rating
Employee Rating

Brianna was great. She got me checked in and out quickly when having my vehicle towed in. And while the news wasn't what I wanted to hear upon inspection, she was very More

by Larry M.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Larry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brianna and our team can assist you with in the future, please let us know.

February 11, 2025

Dealership Rating
Employee Rating

Joe was very helpful in our journey to buy a car. He listened to our needs and he was very courteous. More

by itibrout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Feb 11, 2025

Ken Ganley Ford Norton responded

It's great to hear that Joe and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

February 10, 2025

Dealership Rating
Employee Rating

Joe was awesome to work with! Highly recommend him if you’re in the market to buy a car! More

by Kenyoung98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Feb 10, 2025

Ken Ganley Ford Norton responded

Thank you, Ken! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

February 05, 2025

Dealership Rating
Employee Rating

Good communication, friendly and patience Very friendly, patience, good humor, professionals in their work and very good communication with the client More

by Mauroalberto34
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Feb 05, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2025

Dealership Rating
Employee Rating

Purchased several vehicles from Ganley over the years. Always easy to deal with and great attention to the details! More

by cjr0220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 27, 2025

Dealership Rating
Employee Rating

Joe is the best salesman ever, patient, informative and respectful of my husband and I Along with his team at Ganley in Norton, the trade in and leasing process was a breeze! THANK YOU More

by Jeanneading
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Jan 27, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are happy that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2025

Dealership Rating
Employee Rating

I had a good experience at Ken Ganley Dealership, Joe was great to work with, very friendly and helpful, didn’t put pressure on us. Definitely would recommend this dealership! More

by Vernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Jan 22, 2025

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 21, 2025

Dealership Rating
Employee Rating

This is our 3rd car purchased at Ganley Ford in Norton and the 2nd with Franco. Franco suggested the Escape to fit the requirements we desired. Craig set up up with competive financing. We are satisfied c More

by wkkeslar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jan 22, 2025

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Franco was able to assist you and that you had such a positive experience.

January 20, 2025

Dealership Rating
Employee Rating

Sam thanks for the quick no nonsense purchase of my new truck. Great job Sam More

by Sidellmary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

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