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Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino | Page 39

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
415 Reviews
4.6

415 Reviews

Write a Review

415 Reviews of Cosmo Laurino

February 04, 2022

Dealership Rating
Employee Rating

Rallye BMW has always satisfied my service needs. Easy to make appointments, punctual and friendly when I arrive and depart. The work has always been compete and functioning properly. A+ More

by GSCHEINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 04, 2022

Rallye BMW responded

Thanks for sharing your kind remarks. It's so great to hear that our service team is punctual and friendly, and you're pleased with everything as well.

February 02, 2022

Dealership Rating
Employee Rating

Excellent service and communication between the workers at Rallye BMW and the customer (me). Would recommend them. More

by NICHOLASRIGGIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 02, 2022

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Nicholas, and don't hesitate to let us know if we can be of further assistance.

January 29, 2022

Dealership Rating
Employee Rating

Top level service center. Prompt timing, superb communication to update me about all details. Highly recommended More

by kirkoguri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud , Chelsea Django, Julia Mika, Emily Reardon, Adam Romano

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Jan 30, 2022

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2022

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Employee Rating

Only Service center I will go to get my BMW service always treated with respect. Everyone from the drive to the advisor nothing short of professionals especially with the size of the dealership I’m alw More

by LOFRESE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Brandon Tibbals, Anthony Persaud , Chelsea Django, Julia Mika, Emily Reardon, Adam Romano, Christopher Williams

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Jan 24, 2022

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2022

Dealership Rating
Employee Rating

Very pleasant customer service with excellent communication. Rallye makes servicing a vehicle an easy and expeditious process. More

by p.mcevoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 20, 2022

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate the five-star rating. We're glad to hear we delivered such a great experience. Please let us know if we can be of any further assistance.

January 17, 2022

Dealership Rating
Employee Rating

Always fast, pleasant and competent. I would recommend BMW Rallye to anyone, they are professionals!! More

by palmer1547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 18, 2022

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

January 11, 2022

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Employee Rating

They answered all my emails on a timely basis were very professional and very courteous More

by MSWGYM
Recommend Dealer
Yes
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Jan 11, 2022

Rallye BMW responded

Thank you for your very kind review. Cosmo and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

January 10, 2022

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Employee Rating

Service Rep Cosmo was able to fit me in for an impromptu appointment. I just got a flat tire and was in a rush to get to work. Cosmo was gracious, knowledgeable, and kind. More

by MARC36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 10, 2022

Rallye BMW responded

Thank you for your business and this review. We're happy to hear that Cosmo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2021

Dealership Rating
Employee Rating

Cosmo is an excellent employee he made our experience welcoming. Thanks Cosmo for all you do More

by RINIMOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 21, 2021

Rallye BMW responded

Rini, Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Cosmo was able to help, and we hope to see you again!

December 19, 2021

Dealership Rating
Employee Rating

Escellent service....just a bit concerned why I keep getting flats on the same rear tire - 3 times within 3 months More

by MEATON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 20, 2021

Rallye BMW responded

Thank you for your feedback! We appreciate your business, and please don't hesitate to reach out to us directly if you have any questions or concerns. Thank you for choosing Rallye BMW.

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