Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
459 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

7 yrs, 1 mo

4.8

459 Reviews

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460 Reviews of Cory McConville

May 31, 2025

Dealership Rating
Employee Rating

Cory did an excellent job of handling my service work. He was efficient, professional, and made me feel that I was an appreciated Customer. More

by Prefernoemail
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2025

Dealership Rating
Employee Rating

Brittaney and her team were awesome to work with! Would definitely recommend her to anyone needing work done on their BMW. I appreciate her being overly cautious with my custom work and making sure I More

by MELENDEZ.MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

BMW of Westlake responded

Hi Mike, we are very happy to have provided you with such a positive experience!

May 26, 2025

Dealership Rating
Employee Rating

The whole team was very well informed and explained all the procedures well. I felt like they cared about taking care of my car. More

by Rego, Shirley
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

May 30, 2025

BMW of Westlake responded

Shirley, we're happy you found our staff to be so supportive during your experience here at BMW of Westlake.

May 21, 2025

Dealership Rating
Employee Rating

While there service is a five star rating the dealership was not willing to honor the 3rd year warrant just because it was a couple months past the third calendar year. The X5 mileage was half of what was e More

by CARLHOSFELD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2025

BMW of Westlake responded

Carl, we truly appreciate your honest feedback.

May 21, 2025

Dealership Rating
Employee Rating

The dealership was clean and organized, pleasant and organized. I was kept informed on the status of my vehicle because I had a service loaner More

by JGHEZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 20, 2025

Dealership Rating
Employee Rating

I had a tire replaced. afterwards a message popped up on the display to have the wheel electronics checked by the service center ++. A few days later had the other 3 tires More

by tpq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

May 20, 2025

Dealership Rating
Employee Rating

It was a nice experience, quick, clean, easy to get work done with complimentary wifi More

by CJACKSON.GOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

May 14, 2025

Dealership Rating
Employee Rating

Always an excellent experience. Entire staff goes above and beyond! Sam Kadriv did an excellent job on the detailing More

by RAC33
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

May 17, 2025

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

May 13, 2025

Dealership Rating
Employee Rating

Clean neat helpful kind good need more information need more ideals for the customer to go after More

by KEMPTRAWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Andrew Shaw, Mathew Povroznik , Cashier Lady 5 star

May 17, 2025

BMW of Westlake responded

Thank you a for taking the time to let us know how we did. We hope you have a great day!

May 12, 2025

Dealership Rating
Employee Rating

Brittany in your service department is fantastic. Been working w her for over 7 years. She might be the most valuable asset helping to facilitate a great customer experience. When I say great, I mean More

by jkrecic
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

May 15, 2025

BMW of Westlake responded

Thanks for your praise and kind comments about our Brittany.

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