Cory McConville

Great job . very good service . friendly customer service . Will definitely recommend BMW to family and friends . very good service . friendly customer service . Will definitely recommend BMW to family and friends . More

by YASSOGAS Verified Customer Verified Customer

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Pretty good dealership. Good service. Good response time. Very helpful with my needs and experience. Good service. Good response time. Very helpful with my needs and experience. More

by MAJORINFLUENCE74 Verified Customer Verified Customer

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I wanted to share my exceptional experience with the service center at BMW of Westlake. Led by Brittaney Quick, their team consistently exceeds my expectations and makes every visit a pleasure. Their kn service center at BMW of Westlake. Led by Brittaney Quick, their team consistently exceeds my expectations and makes every visit a pleasure. Their knowledge of my 2024 BMW X-6's technology is outstanding, and they always keep me informed about potential issues during service visits. I particularly appreciate their innovative communication methods. During a recent recall visit, the technicians sent text messages and video text messages to help me understand the maintenance issue and how they planned to resolve it. This level of transparency and customer service is truly commendable. The service department's professionalism and expertise are consistently impressive. My recent recall appointment was completed quickly and efficiently, and my service advisor clearly explained all maintenance needs in an easy-to-understand manner. Overall, I am extremely satisfied with the service I receive at BMW of Westlake. Their commitment to customer satisfaction and technical excellence is truly beyond compare. Sincerely, Scott C. Ashbrook Avon Lake, OH (c) 216-210-2029 More

by SCOTT@AMERICANOFFICESERVICES.COM Verified Customer Verified Customer

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Corey was great! Helpful and answered all my questions. I will be returning for my next service Helpful and answered all my questions. I will be returning for my next service More

by JANELJENDRE Verified Customer Verified Customer

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The service was fine. It was not exceptional or horrible. I had a Mercedes before I got the BMW. Their service reps make you feel like a valued patron. It was not exceptional or horrible. I had a Mercedes before I got the BMW. Their service reps make you feel like a valued patron. More

by DROBERTSONLAW Verified Customer Verified Customer

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Friendly and knowledgeable staff. Service was done within an hour. Very efficient and continuous communication while waiting on my car. Service was done within an hour. Very efficient and continuous communication while waiting on my car. More

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Cory is always prompt, honest and professional in the service he provides. I value our relationship. service he provides. I value our relationship. More

by DAVIDAR333 Verified Customer Verified Customer

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I have bought / Leased many cars from this dealership since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or service it’s first class! More

by JIMDDOP Verified Customer Verified Customer

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The service representatives at BMW of Westlake are very friendly and professional. Their service technicians are very knowledgeable and complete the work quickly and thoroughly. Great dealership to work w friendly and professional. Their service technicians are very knowledgeable and complete the work quickly and thoroughly. Great dealership to work with! More

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BMW of Westlake always does a great job. They are honest, quick and accommodate my schedule. They are honest, quick and accommodate my schedule. More

by MARYANN828 Verified Customer Verified Customer

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