Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
510 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

7 yrs, 5 mos

4.8

510 Reviews

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510 Reviews of Cory McConville

September 29, 2025

Dealership Rating
Employee Rating

Easy to schedule kept me informed No No No no no no no no no More

by GUYBASSETT
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

September 29, 2025

Dealership Rating
Employee Rating

Very helpful staff. Service dept cares about your needs and value for your dollar. Beautiful showroom. More

by BGIDO38579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2025

Dealership Rating
Employee Rating

The people are very nice and I had no problems ever. I have purchased two cars and so far everything is good. More

by JRIVERA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 25, 2025

Dealership Rating
Employee Rating

3rd repair same problem. Now out of warranty $6000 estimate. Will never use again for service More

by davidctholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 28, 2025

BMW of Westlake responded

Someone from our staff will be reaching out to you in the very near future.

September 24, 2025

Dealership Rating
Employee Rating

Very grateful for the capable assistance with maintenance, as well as the excellent communication that was provided! More

by BillC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Caruso

Sep 28, 2025

BMW of Westlake responded

Hello Bill, thank you; we appreciate your feedback!

September 24, 2025

Dealership Rating
Employee Rating

Service went above and beyond for my 20k service. Overcame part delay and more with class. Great experience. More

by VICTOR.KAISER
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 28, 2025

BMW of Westlake responded

Victor, we're so glad that we were able to go above and beyond your expectations!

September 20, 2025

Dealership Rating
Employee Rating

The whole group is very helpful and attentive any time I go there. The sales people are there to assist but are not overbearing and give you space More

by KVMJAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

BMW of Westlake responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2025

Dealership Rating
Employee Rating

Thanks for your support and assistance- grateful for help replacing my locked tire air caps for no charge. More

by ALVINBLINDSAY
Recommend Dealer
Yes
Sep 21, 2025

BMW of Westlake responded

Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

Dealership Rating
Employee Rating

I had a front tire blow out on 90W & thankfully I was not too far away from the dealership. I called the service department and was very stressed about driving on the tire. The person on the other end was ve More

by KATIEROACHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2025

BMW of Westlake responded

Katie, we're so glad that we were able to go above and beyond your expectations!

September 17, 2025

Dealership Rating
Employee Rating

The best, great service! On time, professional & great experience. Courteous. Good coffee. Good set-up More

by BSNOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

BMW of Westlake responded

We do hope we can be of assistance in the future. Take care!

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