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Chuck Griffith
Chuck Griffith at Germain BMW of Naples
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Chuck Griffith

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
278 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

11 yrs, 9 mos

Languages Spoken

English English

5.0

278 Reviews

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278 Reviews of Chuck Griffith

April 14, 2025

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Employee Rating

Great service. Called and got an appt right away to replace battery. Done promptly. Charles Griffith was a pleasure to work with in the service department. More

by cpullano
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Service Time
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Recommend Dealer
Yes
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Apr 15, 2025

Germain BMW of Naples responded

We appreciate your business and are happy that Chuck and our team got you quickly back on the road after your battery replacement. Best Regards, Flavio Galasso General Manager

April 10, 2025

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Chuck Griffith is direct, communicates well and takes an interest in customers' needs not just to get work done More

by dickgustafson@yahoo.com
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 11, 2025

Germain BMW of Naples responded

We're so pleased to have your trust and confidence in Chuck and our service team. We wish you many more happy travels! Best Regards, Flavio Galasso General Manager

April 09, 2025

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Chuck and his co-workers always provide exceptional and highly responsive customer service when needed the most! Highly recommend! More

by dianeb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dodard

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Apr 10, 2025

Germain BMW of Naples responded

Thank you for sharing positive feedback on Chuck and our service team! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Chuck has always provided for you. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

April 02, 2025

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Outstanding service consistently. Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! More

by pndikan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Germain BMW of Naples responded

We are fortunate to have Chuck ensuring our guests complete satisfaction during their service visits. Thank you for leaving him this kind review. Best Regards, Flavio Galasso General Manager

March 28, 2025

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Chuck Griffith is the ultimate service leader. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. More

by davidjsterner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Germain BMW of Naples responded

Thank you for taking a moment to recognize Chuck's excellent work with the honor of your 5-star review. We're delighted he delivered a positive service visit for you and your BMW. We'll see you at your next appointment! Best Regards, Flavio Galasso General Manager

March 28, 2025

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Chuck Griffith is extraordinary! He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides th More

by bnavratil67
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 31, 2025

Germain BMW of Naples responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Chuck continues to get your BMW needs taken care of- quickly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Flavio Glasso General Manager

March 11, 2025

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The team at Germain are outstanding and communication was excellent! I always bring my BMW to Germain, best in the business!! More

by Raymond.jahn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhoel Gray, George Donovan, Jeremy Bongle, Cory Hespeler, Sebastian Murzanski, Tona Zarrelli, Chris Barta

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Mar 12, 2025

Germain BMW of Naples responded

Thank you for choosing Germain for your automotive service needs. See you next time. Best Regards, Flavio Galasso General Manager

March 04, 2025

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GERMAIN BMW is the only place I would ever buy my BMw. Klevis is the best salesman. Thank you for your hardworking getting me my Fifth BMW.!! More

by nanciez
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Flavio Galasso, John Casco, Klevis Toska, Ralph Robaina, Michael Licciardi, April Buckley, Marco Pineros, David Aristich

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Mar 05, 2025

Germain BMW of Naples responded

Your business and trust in Klevis as your Client Advisor are greatly appreciated. We wish you many safe and pleasurable driving miles in your new BMW. Best Regards, Flavio Galasso General Manager

February 21, 2025

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Employee Rating

Great service and professional staff, they are a pleasure to deal with in every facet More

by RAL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dodard

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Feb 21, 2025

Germain BMW of Naples responded

Your business and positive feedback are greatly appreciated. We know our team enjoyed assisting you with your automotive needs and is always available to support you throughout your ownership experience. Best Regards, Flavio Galasso General Manager

February 21, 2025

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Employee Rating

Germain BMW is always extremely helpful, especially our service advisor Chuck Griffith.We are completely satisfied. More

by cmtaylordm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Germain BMW of Naples responded

Thank you for your kind words and this 5 star review. We appreciate you and your business, and look forward to serving you for many years to come. Best Regards, Flavio Galasso General Manager

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