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Chuck Griffith
Chuck Griffith | Page 28
Service Advisor
Germain BMW of Naples
11286 Tamiami Trail N
Naples, FL 34110
307 Reviews
Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.
Read moreDealership Experience
13 yrs, 3 mos
Languages Spoken
English
307 Reviews
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307 Reviews of Chuck Griffith
October 23, 2019
Professional, efficient, and fair. This dealership and particularly the service department and Chuck Griffith do things right the first time. They are professional and thorough in diag This dealership and particularly the service department and Chuck Griffith do things right the first time. They are professional and thorough in diagnosing the problem you may have and very fair and efficient in providing the needed service and repairs in a timely and cost effective manner. They fix things right the first time. More
by dave
October 14, 2019
Extraordinary customer care My experience with Germain from purchase to care has been exemplary. Mr Charles Griffith has provided nothing short of superlative care and attention. My experience with Germain from purchase to care has been exemplary. Mr Charles Griffith has provided nothing short of superlative care and attention. I’m so glad that I purchased my vehicle there. More
by Paul
October 04, 2019
This the second time I have worked with Chuck Griffith on repairs needed on my 650I. Chuck informed me on everything that was needed to be repaired with estimates and time line to complete the job. repairs needed on my 650I. Chuck informed me on everything that was needed to be repaired with estimates and time line to complete the job. More
by Dave
September 18, 2019
Annual maintenance Chuck is an outstanding service rep. He takes the time to explain the services provided and would highly recommend Chuck to any Germain customer. A g Chuck is an outstanding service rep. He takes the time to explain the services provided and would highly recommend Chuck to any Germain customer. A great rep for Germain BMW. More
by Bigdaddyal
September 17, 2019
Outstanding service as usual! Outstanding customer service! I have been dealing with Chuck for approximately the past six years. He is always very professional, knowledgeable and very thorough when dealing wit I have been dealing with Chuck for approximately the past six years. He is always very professional, knowledgeable and very thorough when dealing with my vehicle! Chuck always goes out of his way to make sure everything that was performed with my vehicle is explained very thoroughly and makes sure my experience at the dealership is second to none! I honestly couldn't ask for a better service advisor than Chuck! He is a very valued member of the Germain BMW Team! More
by BMW Review
September 12, 2019
Dave Brown is the best! Dave Brown and Chuck the service manager both went out of their way in all of our visits. Just had the car in for a recall and our loaner was all read Dave Brown and Chuck the service manager both went out of their way in all of our visits. Just had the car in for a recall and our loaner was all ready and waiting for us. What a change from our old place! I tell everyone I know to go see you all! More
by Pat w
Other Employees Tagged: David Brown
September 04, 2019
Best experience by any standards. Germain BMW and Max Zuercher in specific made my leasing experience the best ever. Everything was explained fully. The process was quick and there wer Germain BMW and Max Zuercher in specific made my leasing experience the best ever. Everything was explained fully. The process was quick and there were no hidden surprises. Only dedicated work and sincere effort can produce such a result. More
by joepanz
Other Employees Tagged: Max Zuercher, Jeremy Bongle , George Donovan
May 08, 2019
Top Notch Service Feeling comfortable with your sales representative is very important when it comes to buying a new vehicle, which is how I have felt at Germain BMW, e Feeling comfortable with your sales representative is very important when it comes to buying a new vehicle, which is how I have felt at Germain BMW, especially with my most recent purchase. But let’s face it – a more important relationship you have at the dealer is with your service advisor. Chuck Griffith has been my advisor for the past 6+ years and I can only say positive things about him. He is professional, always courteous and, with my busy schedule, can accommodate me on a moment’s notice. I never feel pressured into any “extras”. Germain BMW is fortunate to have Chuck as part of their team. More
by mahlanddr
May 04, 2019
Professional, friendly and knowledgeable Chuck is very friendly and professional, listens to concern, answers questions and gets things done! You know that your car is in good hands! I can hi Chuck is very friendly and professional, listens to concern, answers questions and gets things done! You know that your car is in good hands! I can highly recommend! More
by UschiW
March 25, 2019
A satisfied customer! This dealer gives great service - the staff is very professional, courteous and extremely helpful. Chuck Griffiin is always there to assist and give This dealer gives great service - the staff is very professional, courteous and extremely helpful. Chuck Griffiin is always there to assist and give advice. I have a Benz in NY and the service I get at Germain BMW far surpasses anything I get from the Mercedes dealer in NY! Keep up the good work- you have a very satisfied customer! More
by Florida guy
Other Employees Tagged: John Casco, Daron Lynn
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