Love Koons Toyota Arlington.
Thank you Christian for consistent, clear communication. Love the car pick up, drop off service and automated review and payment process. Love how th
Thank you Christian for consistent, clear communication. Love the car pick up, drop off service and automated review and payment process. Love how they don’t pressure you to get something done you’re not ready to do financially or emotionally.
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by alexw
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2026 -
Koons Arlington Toyota responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
This service department did an amazing job.
It was quick and easy to get my Tundra serviced. The team was very courteous and professional, they got me right in and out, it was a great service e
It was quick and easy to get my Tundra serviced. The team was very courteous and professional, they got me right in and out, it was a great service experience.
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by lhourcle
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Koons Arlington Toyota responded
We’re glad the service on your Toyota Tundra Hybrid was efficient and effortless. Knowing we could get you in and out swiftly, while providing courteous, professional care, is rewarding. Your kind words and five-star rating mean a lot to our service department.
Christian L, was very timely in having my car looked and
service. Appreciate his insights as well.
service. Appreciate his insights as well.
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by jpcr63
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Koons Arlington Toyota responded
Knowing that having your Toyota Avalon looked at and serviced promptly met your expectations means a lot to our service team. Christian was happy to share his insights and help get your Avalon back on the road quickly.
Easy to work with, quick on the repairs and well priced.
That’s why I bought my car there.
That’s why I bought my car there.
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by jimg8
Verified Customer
Verified Customer
Oct 22, 2026 -
Koons Arlington Toyota responded
We’re glad our team could deliver easy, fast, and well-priced service on your Toyota Tacoma. Knowing this led you to buy your car here means a lot to us.
Been taking my cars to Koons service dept.
for years. The work has been excellent.
for years. The work has been excellent.
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by awade7
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Koons Arlington Toyota responded
After years of bringing your Toyota RAV4 to our service department, it’s rewarding to know the work has remained excellent. Your continued trust in us is greatly appreciated.
I bought my 2026 Toyota RAV4 XLE Premium from Koons
Arlington Toyota. Great customer service, friendly staff, and a smooth buying experience. Highly recommended!
Arlington Toyota. Great customer service, friendly staff, and a smooth buying experience. Highly recommended!
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by taha_gia
Verified Customer
Verified Customer
Oct 16, 2026 -
Koons Arlington Toyota responded
Your praise of our customer service and friendly staff highlights the experience we strive to deliver. Knowing that purchasing your new Toyota RAV4 XLE Premium felt smooth is truly rewarding. We hope you enjoy every mile in your new RAV4 XLE Premium!
I've had positive experiences with this dealership for
nearly 20 years, especially their used car department. Very friendly, honest, and open with their customers.
nearly 20 years, especially their used car department. Very friendly, honest, and open with their customers.
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by raffety
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Koons Arlington Toyota responded
After nearly twenty years of trusting our service department, your continued partnership truly motivates us. Knowing that our team has been friendly, honest, and transparent during the service on your Toyota Corolla Cross means a great deal to us.
good as always.
Christian Lobo IS A REAL PROFFESIONAL, SHARP, ORGANIZE AND A PLEASURE TO DEAL WITH.
Christian Lobo IS A REAL PROFFESIONAL, SHARP, ORGANIZE AND A PLEASURE TO DEAL WITH.
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by bennogerson
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2026 -
Koons Arlington Toyota responded
Your praise for Christian’s professionalism and organized approach during the service on your Toyota Camry is appreciated. Knowing our team provides reliable care for your Camry every time means a lot to us.
The business is always professional and efficient.
They meet or exceed their time estimates and communicate well.
They meet or exceed their time estimates and communicate well.
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by annew123
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Koons Arlington Toyota responded
Knowing that our service on your Toyota RAV4 was both streamlined and timely, with clear updates throughout, is very rewarding. Your kind words and five-star rating mean a lot to our service department.
Koons Arlington Toyota provides good service and support
for my car. They are nice and patient. Will visit again.
for my car. They are nice and patient. Will visit again.
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by magiclin1990
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Koons Arlington Toyota responded
Thanks for the five-star rating and kind words. We're glad our service team could be friendly and patient while working on your Camry.