They're thorough and they share (they actually show me
the video) of my inspection.
the video) of my inspection.
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by chris.letendre
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Koons Arlington Toyota responded
Thank you for highlighting Oscar’s video walkthrough during your Toyota Sienna inspection. We’re pleased our team’s thorough approach and clear communication met your needs. We look forward to assisting you again.
Koons Arlington Service Center has provided outstanding
service for my 2015 Toyota Sequoia. I typically interact with Christian - who is excellent.
service for my 2015 Toyota Sequoia. I typically interact with Christian - who is excellent.
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by hickeyjm
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Koons Arlington Toyota responded
Thank you for highlighting the outstanding service you received on your 2015 Toyota Sequoia. Christian will be pleased to know his efforts stood out. We appreciate your loyalty and look forward to your next visit.
First, I was able to book a same day appointment to
address my failed safety inspection. Second, as he always does, Oscar let me know the status of my vehicle as it went through the service gauntlet.
address my failed safety inspection. Second, as he always does, Oscar let me know the status of my vehicle as it went through the service gauntlet. I will be back for the next oil change in 1,500 miles
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by chris.chaconas
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Koons Arlington Toyota responded
Thank you for awarding us five stars! We’re pleased we could fit you in for a same-day safety inspection on your Toyota Corolla and that Oscar kept you updated throughout the process. We look forward to seeing you again for your next oil change in 1,500 miles.
Good, thorough service .
Price was in line with the original estimate.
Pleasant and timely service.
Price was in line with the original estimate.
Pleasant and timely service.
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by gclark58
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Koons Arlington Toyota responded
We’re pleased to hear we provided thorough and attentive service on your Toyota. It’s great that the final price matched our original estimate and that everything was completed promptly. Thank you for choosing Toyota and we look forward to helping you again.
I have requested few issues which never considered for
check even though I requested them and showed them.
check even though I requested them and showed them.
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by Sudhakarm.328
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Koons Arlington Toyota responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Misha and team were great!
Appreciate the quality of the service and the clear communication.
Appreciate the quality of the service and the clear communication.
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by jasonrjohnston
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mihail Stoev
Jun 08, 2026 -
Koons Arlington Toyota responded
Thank you for recognizing the quality of service and clear communication during your Toyota RAV4 Hybrid appointment. Oscar and our team appreciate your kind words and look forward to assisting you again.
Oscar has been the best advisor , hes helped me every
step of the way on my vehicle service, FIVE STAR All the way
step of the way on my vehicle service, FIVE STAR All the way
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by ccastrohn
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Koons Arlington Toyota responded
We’re happy to hear that Oscar guided you every step of the way during your Toyota Highlander service. Your praise for his support means a lot to our team. Thank you for the five-star rating!
They are efficient, and I trust them with my auto.
I use the concierge service which is excellent. They are very friendly and kind. It’s a joy to have them service my auto! Thank you Koons Arlingt
I use the concierge service which is excellent. They are very friendly and kind. It’s a joy to have them service my auto! Thank you Koons Arlington!
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by bjkfred9
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2026 -
Koons Arlington Toyota responded
Thank you for trusting our concierge service with your Toyota Corolla Cross Hybrid. We’re glad our team provided efficient, friendly service. Oscar and our crew look forward to serving you again.
Very professional and kind.
Quick service well done and thorough. Would come back thank you
Quick service well done and thorough. Would come back thank you
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by kisibau
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Koons Arlington Toyota responded
We’re delighted by your five-star review and glad our team delivered quick, professional, and thorough service. Oscar is appreciative of your kind words and looks forward to assisting you again. Thank you for trusting us with your Toyota.
Amazing customer service.
There is never a wait. This dealership defines efficiency. In addition, they were able to save money on my Wheel alignment
There is never a wait. This dealership defines efficiency. In addition, they were able to save money on my Wheel alignment
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by carfarley
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Koons Arlington Toyota responded
It’s terrific to hear our team delivered efficient service with no wait for your Toyota Avalon. We’re glad we could help you save on the wheel alignment. Thank you for sharing your experience and trusting us with your vehicle.
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