It's an amazing place to get your car fix very knowledge
person, good service, good communication
person, good service, good communication
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by ymarilu
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Koons Arlington Toyota responded
We’re glad you found the service on your Toyota RAV4 handled with expertise and clear communication. Hearing you felt well-informed and supported means a lot to our team.
Very nice service from Oscar, , communication was
excellent amazing service, thanks for letting me know the progress of the car
excellent amazing service, thanks for letting me know the progress of the car
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by ymarilu
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Koons Arlington Toyota responded
Hearing that Oscar’s communication kept you informed and made the service on your Toyota RAV4 exceptional means a lot to our service department. Thank you for your kind feedback and the five-star rating.
The business is always professional and efficient.
They meet or exceed their time estimates and communicate well.
They meet or exceed their time estimates and communicate well.
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by annew123
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Koons Arlington Toyota responded
Knowing that our service on your Toyota RAV4 was both streamlined and timely, with clear updates throughout, is very rewarding. Your kind words and five-star rating mean a lot to our service department.
Oscar continues to provide excellent customer service.
He is attentive, knowledgeable, informative, and always accommodating. Koons Arlington continues to be a great place to purchase a vehicle and have i
He is attentive, knowledgeable, informative, and always accommodating. Koons Arlington continues to be a great place to purchase a vehicle and have it serviced. I appreciate the outstanding service and professionalism.
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by mark_sandy01
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Koons Arlington Toyota responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Koons Arlington Toyota are glad to have you as a customer.
Koons Arlington Toyota provides good service and support
for my car. They are nice and patient. Will visit again.
for my car. They are nice and patient. Will visit again.
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by magiclin1990
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Koons Arlington Toyota responded
Thanks for the five-star rating and kind words. We're glad our service team could be friendly and patient while working on your Camry.
Oscar is always a pleasure to work with.
He kept me informed throughout the process.
He kept me informed throughout the process.
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by rbetz
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Koons Arlington Toyota responded
Thank you for the five-star review and for praising Oscar. We’re glad he kept you informed throughout your Highlander service.
Excelente atención por parte del asesor Oscar, el cual
nos aclaró las dudas y nos recomendó que hacer para la próxima visita
nos aclaró las dudas y nos recomendó que hacer para la próxima visita
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by Gersonyohanny
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2026 -
Koons Arlington Toyota responded
Oscar and our service team are glad to have clarified your questions about the service on your Toyota Land Cruiser and guided you for your next visit. Hearing that his recommendations were helpful means a lot to us.
Oscar is the best!
He delivers quality and timely service every time. That why I always go back to him!
He delivers quality and timely service every time. That why I always go back to him!
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by rodgersjo
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2026 -
Koons Arlington Toyota responded
Hearing that Oscar’s prompt, dependable service keeps you coming back means a lot to our service department. Thank you for trusting us with your Toyota RAV4 Hybrid!
I have always had a good experience in dealing with KOONS
TOYOTA either purchase of a new car or with the service dept.
I would recommend the dealership without hesitation.
TOYOTA either purchase of a new car or with the service dept.
I would recommend the dealership without hesitation.
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by stevebstinnette
Verified Customer
Verified Customer
Oct 11, 2026 -
Koons Arlington Toyota responded
Your new Corolla Cross is in great hands. Knowing you’ve consistently had positive experiences with both our sales and service departments means a lot to our team. We appreciate your wholehearted recommendation and look forward to assisting you again.
I’m very pleased with the services from this dealership.
I’ve been part of the Toyota family since 2007 when I got my first car, a 2007 Toyota Corolla S! I’ve visited several dealerships, and Koons Toyota i
I’ve been part of the Toyota family since 2007 when I got my first car, a 2007 Toyota Corolla S! I’ve visited several dealerships, and Koons Toyota is by far the best, hands down. From the promoter responses and customer service to Uber rides to and from my job and the availability of a loaner car, this dealership really cares about its customers. I’ve had the pleasure of working with Mihail and Oscar as my service advisors during my last two visits. Thank you both for making my experiences knowledgeable, understanding, and successful!!
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by tanikashields
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mihail Stoev
Oct 10, 2026 -
Koons Arlington Toyota responded
Your praise of our promoter responses and Uber rides underscores our focus on convenience and care. Our service department is pleased we could arrange a loaner vehicle and Uber transportation during your RAV4 service visits. Oscar appreciates your kind words about his support, and knowing you’ve trusted us as part of the Toyota family since 2007 is especially rewarding.