Mehedi Patwary

Service good, but told us wait would be 1. 5 hours so ubered home. Then got called 15 min later when I arrived home to come back at get my car. Would have been nice to know it would only be 20 5 hours so ubered home. Then got called 15 min later when I arrived home to come back at get my car. Would have been nice to know it would only be 20 min not 90 min of servicing. More

by jg2656 Verified Customer Verified Customer

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Koons Arlington toyota is very professional and timely. I did not have to wait long for them to service my vehicle. It was very easy and quick to set an appointment as well. I did not have to wait long for them to service my vehicle. It was very easy and quick to set an appointment as well. More

by ejarichardson22 Verified Customer Verified Customer

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Was able to drop off my vehicle and waited in the lobby. Was ready within a hour Was ready within a hour More

by bfhshumayun Verified Customer Verified Customer

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They clearly communicated the results of the diagnostic tests and what service was most critical and what could wait. tests and what service was most critical and what could wait. More

by mattbmw Verified Customer Verified Customer

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The staff are very personable, helpful and efficient. Very different from my impression of other dealerships. Very different from my impression of other dealerships. More

by nanogallop Verified Customer Verified Customer

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Thorough work, easy to schedule, plenty available slots, friendly service, will go back, timely work friendly service, will go back, timely work More

by tumnus22003 Verified Customer Verified Customer

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Good communication, consistent messages, and fast service. Appreciated the friendly faces and the shuttle to work service. Appreciated the friendly faces and the shuttle to work More

by millerkel74 Verified Customer Verified Customer

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Me siento cómodo al dejar mi vehículo en conos a Arlington Toyota, se ve la dedicación y le entrega que tiene el ⚽️⚽️⚽️⚽️cliente Arlington Toyota, se ve la dedicación y le entrega que tiene el ⚽️⚽️⚽️⚽️cliente More

by elvinosnelgonzalezrodriguez Verified Customer Verified Customer

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We’ve been buying cars and having our vehicles serviced at Koons Toyota since we moved here in 1998. We no longer live that close but occasionally we try other places and NO OTHER place services our vehicl at Koons Toyota since we moved here in 1998. We no longer live that close but occasionally we try other places and NO OTHER place services our vehicles as capably or honestly. This time we had our 2013 RAV4 serviced for its 120k service before our daughter brings it back to college, we feel so confident it’s a safe and well running vehicle after we leave Koons. They have a very easy to use estimate app which shows you if each item they recommend is red, yellow or green and the price and you get to choose what works for you. They also have a very easy drop off process so you can do it when it works for you even if it’s not open. Great service reps and very honest and reasonable estimates keep us returning again and again! More

by Legal Nurse Verified Customer Verified Customer

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I got great service and I was kept up to date. And they provided a ride home and to pickup. And they provided a ride home and to pickup. More

by lisaculver0 Verified Customer Verified Customer

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